Job Description
Job Title: Customer Service & Sales Executive – Telecom (Voice Process)
Location: Mumbai (Work from Office)
Shift: US Rotational Night Shifts
Working Days: 5 Days a Week (2 Rotational Offs)
Transport: Two-way Pick-up & Drop Provided
About the Role:
Hiring for an International Telecom Voice & Sales Process supporting US customers. The role involves handling inbound and outbound calls, resolving telecom-related queries, promoting plans, and ensuring excellent customer satisfaction.
Key Responsibilities:
Handle inbound & outbound calls for telecom customers (US).
Assist with billing, activations, upgrades, and service-related queries.
Upsell and cross-sell telecom products to achieve monthly sales targets.
Maintain accurate documentation and deliver high-quality service.
Meet performance goals for sales, quality, and call handling.
Eligibility:
HSC with minimum 1 year of International BPO (Voice/Sales) experience.
Graduates with International BPO experience are also welcome.
Excellent English communication and interpersonal skills.
Comfortable working in US rotational night shifts.
Must be Mumbai-based with complete required documents.
Verification & Required Documents:
Relieving letters mandatory for the last 2 employments/organizations.
Must also submit Offer Letter, Pay Slips, and Bank Statements for verification.
UAN-based background verification will be conducted for the last 2 employments.
No relocation cases accepted — candidates must currently reside in Mumbai.
What We Offer:
Competitive salary + sales incentives & performance bonuses.
Company-provided transportation (Pick-up & Drop for both shifts).
Comprehensive training and career growth in international telecom sales & support.
Supportive and growth-oriented work environment.
Interested Candidates:
Kindly contact through the details below to apply or schedule your interview:
Whatsapp CV -
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹31,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
Location: Mumbai (Work from Office)
Shift: US Rotational Night Shifts
Working Days: 5 Days a Week (2 Rotational Offs)
Transport: Two-way Pick-up & Drop Provided
About the Role:
Hiring for an International Telecom Voice & Sales Process supporting US customers. The role involves handling inbound and outbound calls, resolving telecom-related queries, promoting plans, and ensuring excellent customer satisfaction.
Key Responsibilities:
Handle inbound & outbound calls for telecom customers (US).
Assist with billing, activations, upgrades, and service-related queries.
Upsell and cross-sell telecom products to achieve monthly sales targets.
Maintain accurate documentation and deliver high-quality service.
Meet performance goals for sales, quality, and call handling.
Eligibility:
HSC with minimum 1 year of International BPO (Voice/Sales) experience.
Graduates with International BPO experience are also welcome.
Excellent English communication and interpersonal skills.
Comfortable working in US rotational night shifts.
Must be Mumbai-based with complete required documents.
Verification & Required Documents:
Relieving letters mandatory for the last 2 employments/organizations.
Must also submit Offer Letter, Pay Slips, and Bank Statements for verification.
UAN-based background verification will be conducted for the last 2 employments.
No relocation cases accepted — candidates must currently reside in Mumbai.
What We Offer:
Competitive salary + sales incentives & performance bonuses.
Company-provided transportation (Pick-up & Drop for both shifts).
Comprehensive training and career growth in international telecom sales & support.
Supportive and growth-oriented work environment.
Interested Candidates:
Kindly contact through the details below to apply or schedule your interview:
Whatsapp CV -
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹31,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The International Telecom Voice Process position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
