Job Description
Location: Office No. 144, Parmar Park Phase-2 Business Park, Wanowrie, Pune – 411040
Work Schedule: Monday to Friday | Fixed Night Shift (+-hour shift)
Weekly Off: Fixed Sunday and Alternate Saturdays
Transport: Complimentary cab facility provided (both sides)
Employment Type: Full-time, Office-based
Process Type: Blended – Voice and Chat (International)
Position Overview
We are currently seeking enthusiastic and customer-oriented individuals for the position of International Voice & Chat Executive. This role involves interacting with international clients via voice and chat channels, addressing inquiries, and ensuring a positive customer experience. The ideal candidate should possess strong communication skills, basic computer literacy, and the ability to work in a structured night-shift environment.
This opportunity is ideal for candidates looking for a stable, target-free role in a professional office setting, with comprehensive training and growth support provided.
Key Responsibilities
Manage inbound and outbound voice calls and live chat support for international customers
Accurately address customer queries and provide relevant product or service information
Document customer interactions and maintain up-to-date records in internal systems
Collaborate with internal teams to ensure prompt and effective resolution of customer concerns
Adhere to standard operating procedures, communication protocols, and quality guidelines
Candidate Profile
Required Skills:
Excellent verbal and written communication skills in English
Ability to multitask and prioritize workload effectively
Basic proficiency in computer applications (MS Office, email tools, etc.)
Strong interpersonal skills and a customer-centric mindset
Willingness to work fixed night shifts (Monday to Friday)
Preferred (Not Mandatory):
Previous experience in an international voice/chat process
Background in customer service or support roles
What We Offer
Stable work environment with fixed night shifts and scheduled weekly offs
No targets or sales quotas
Comprehensive training and onboarding support
Office infrastructure and dedicated workstation provided
Direct hiring – no recruitment charges or fees involved
How to Apply
Interested candidates may share their updated resume or reach out for further details:
???? Email: [email protected]
???? Contact: ++1 70584 2156+ (HR – Ms. Payal Prasad)
???? Website: www.kingstonsolutions.co.in
More about this International Voice & Chat Executive job
Kingston Solution is aggressively hiring for the job profile of International Voice & Chat Executive at Pune in SRPF Quarters locality. Kindly go through the FAQs below to get all answers related to the given job.
1. How much salary can I expect as a International Voice & Chat Executive in Kingston Solution in Pune?
Ans. You can expect a minimum salary of 13,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
2. What is the eligibility criteria to apply for International Voice & Chat Executive in Kingston Solution in Pune?
Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
3. Is there any specific skill required for this job?
Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
4. Who can apply for this job?
Ans. Both Male and Female candidates can apply for this job.
5. Is it a work from home job?
Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Pune at apna.
6. Are there any charges or deposits required while applying for the role or while joining?
Ans. No work-related deposit needs to be made during your employment with the company.
7. How can I apply for this job?
Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
8. What is the last date to apply?
Ans. The last date to apply for this job is 22-May-2026.
For more details, download apna app and find Night Shift jobs in Pune. Through apna, you can find jobs in 74 cities across India. Join NOW!
💡 Quick Summary
Seeking a career-building opportunity? The International Voice & Chat Executive position is now open for candidates interested in the Work from home Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
