Job Description
Job opportunity for Undergraduates / Graduates to join one of the leading MNC company @ Haryana
Job : Customer Support Voice
Location : Gurgaon
Shift : Rotational shift and night shift
Week Off : 2 Days rotational Week Off
Responsibilities :
• Manage large amount of inbound and outbound calls in a timely manner.
• Follow communication scripts when handling different topics.
• Identify customers ' needs, clarify information, research every issue and provide solutions and/or alternatives.
• Find opportunities to upsell products when they arise.
Requirements
Candidate should have:
• Good Communication skills
• Take calls Over Phone which involves working in different time zones
• Take calls from Global clients and initiate the right response to them, positively and professionally.
• Flexible to work in shifts.
• Excellent English - both verbal and written communication skills
• Knowledge of customer service principles and practices
• Good technical knowledge
Qualification:
Undergraduate/ Graduate/ Post Graduate
Any Undergraduate/Graduate/PG Candidate with Minimum 1 yr experience in Customer service mandatory.
Fresher & B.Tech Candidates not eligible
Benefits
Cab+ Incentive+ Shift Allowance
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist
Job : Customer Support Voice
Location : Gurgaon
Shift : Rotational shift and night shift
Week Off : 2 Days rotational Week Off
Responsibilities :
• Manage large amount of inbound and outbound calls in a timely manner.
• Follow communication scripts when handling different topics.
• Identify customers ' needs, clarify information, research every issue and provide solutions and/or alternatives.
• Find opportunities to upsell products when they arise.
Requirements
Candidate should have:
• Good Communication skills
• Take calls Over Phone which involves working in different time zones
• Take calls from Global clients and initiate the right response to them, positively and professionally.
• Flexible to work in shifts.
• Excellent English - both verbal and written communication skills
• Knowledge of customer service principles and practices
• Good technical knowledge
Qualification:
Undergraduate/ Graduate/ Post Graduate
Any Undergraduate/Graduate/PG Candidate with Minimum 1 yr experience in Customer service mandatory.
Fresher & B.Tech Candidates not eligible
Benefits
Cab+ Incentive+ Shift Allowance
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist
💡 Quick Summary
Seeking a career-building opportunity? The International Voice Process position is now open for candidates interested in the International Call Center Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in International Call Center Jobs is a plus.
