Job Description

Dear Candidate,

Greetings from Hexaware BPS, Chennai!!!

We have openings for International Voice Process!!!!

Who can apply?

Freshers 2024, 2020 , 2021 & 2024 passed out students from any stream can apply and Applicants from minimum of 6 months to 2 years experience in any customer service background outbound or inbound international Process.

Nature of the work & Role in details for your job reference:

Background verification is the process of researching the contacts, looking up and compiling employment screening, education screening & reference checks. The process of Background Verification is an essential element of the on-boarding cycle. There is much emphasis given to this while an employee is being hired.

The role of an Executive /Sr Executive is to ensure that the appropriate background check(s) are conducted based on the credentials received from the clients.
• An Analyst will support the team in scrutinizing the credentials, documents and factual of employees being on-boarded.
• Initiate the process and ensure closure of checks with the given time frame.
• You will be responsible for follow-up with external entities, to gather reports on authenticity of documents/Dossiers.
• Utilize different modes of verification process, tracking.
• You will be required to use the database and the updates for faster execution of the process.
• Prioritize the checks in accordance to the time-line remaining for completion of reports.

Designation: Executive & Sr Executive (International Voice Process).

Languages Known: Nepali (Mandatory) and English

Qualification: HSC passed / Any graduate / Backlogs can be considered.

No. of positions:100

Exp. range: 0 2 Years

Notice period: Immediate Joiners

Job location:Thoraipakkam ; Chennai one SEZ IT PARK - Chennai TN.

Desired Candidate Profile:
• 0 to 3 Years of experience in Outbound and Inbound calls with excellent communication.
• Freshers with excellent communication can also be considered.
• Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation).
• Candidate should be strong in Researching Skills (internet).
• Preferably Immediate joiners.
• Should be flexible to work in complete night shifts.
• Fixed Saturday and Sunday week offs.
• Transport : Drop will be provided.

Rounds of Interviews:
• HR round.
• Operations round.

Note: Applicant currently in Chennai are preferred

The shortlisted candidates should be able to join as soon as possible and should have all documents photocopy handy for background verification.

Few questions which you may have for us to clarify

1) Is BPO good for Career?

The booming business process outsourcing industry is indeed a good career option for aspiring graduates and even for management students.

2) Can Outstation Applicants apply?

Interested candidate's contact the below helpline numbers between 10am to 6 pm for the virtual interviews.
• Contact person Name: Gokul
• Contact Person Number: 9363552677
• Email id - [email protected]

3) IS it a WFH or WFO job?

It is a work from Office for now and may go back to work from home model basis the COIVD situation and business request. Vice versa. You should be flexible to be on both the options and not completely on WFH mode.

4) What is BPO Industry?

Business process outsourcing (BPO) is the act of outsourcing some aspect of your business's operations to a third-party vendor or service provider. A BPO is a team of outsourced agents/customer service who handle incoming and outgoing customer calls or mails or Chats for other businesses.

This is a great career option for freshers, whether they are technical or nontechnical students. Here a company or a country delegates or employs people to get non-core work done by experts from other companies or other countries.

You can refer your friends as well