Job Description
Greetings from joulestowatts business soultion,
We are India's Largest BPO Recruitment Company.
Hiring for TOP MNC
Experience : Fresher Graduation is mandatory
Team lead with Good Communication & On paper TL 6+Years of Experience is Mandatory
Experience : 1 TO 5Years
Experienced : Graduation/Undergraduate
Shift : Night Shift / 5 day's working
CTC: 25000 to 40000
Location : 02, Godrej Business District, Block ‘C’, Godrej IT Park, Lal Bahadur Shastri Marg, Pirojshanagar, Vikhroli West, Mumbai, Maharashtra 40007+
Facility : Both the way cab will be provided + PF/ESI
Job description
Greetings from joulestowatts business soultion,
We are India's Largest BPO Recruitment Company.
You will be handling inbound customer queries about the customers.
This is a 24/7 support
mostly evening and night shifts
Five-day working with rotational week off
Excellent communication skills
Experience Only : 1 to 3 years
Age Limit : 37,38
Job description:
International Voice Process
Responsibilities:
Make outbound calls to the candidate and motivate them to complete job application.
Schedule/reschedule first day of work for the employees and sharing necessary information.
Review application form and make sure all the details are filled appropriately.
Handle inbound calls and resolve candidate’s queries.
Respond to candidate’s queries over email/text.
Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Provide excellent experience to the candidates.
Maintaining a quality score of +0% and above throughout.
Escalate issues and seek advice when faced with complex issues/problems
Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements
Ø Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
Ø Participate in Team building activities
Ø Ensure and maintain the security and confidentiality of client data
Ø Ensure Customer Satisfaction
Willing to work in rotational shifts and rotations week off as and when required
Qualification : Graduates/Fresher
Experience/Undergraduates
PF ACCOUNT IS MANDATORY IF NOT FORM 16 OR 26
CONTACT HR : +606+731+8
Skills Required: Excellent
communication skills Ability to handle irate and sarcastic customers
Solve queries
Contact HR : +606+731+8
Drop CV : +606+731+8
Job Type: Temporary
Contract length: 12 months
Pay: Up to ₹40,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Evening shift
Monday to Friday
Night shift
Rotational shift
Work Location: In person
We are India's Largest BPO Recruitment Company.
Hiring for TOP MNC
Experience : Fresher Graduation is mandatory
Team lead with Good Communication & On paper TL 6+Years of Experience is Mandatory
Experience : 1 TO 5Years
Experienced : Graduation/Undergraduate
Shift : Night Shift / 5 day's working
CTC: 25000 to 40000
Location : 02, Godrej Business District, Block ‘C’, Godrej IT Park, Lal Bahadur Shastri Marg, Pirojshanagar, Vikhroli West, Mumbai, Maharashtra 40007+
Facility : Both the way cab will be provided + PF/ESI
Job description
Greetings from joulestowatts business soultion,
We are India's Largest BPO Recruitment Company.
You will be handling inbound customer queries about the customers.
This is a 24/7 support
mostly evening and night shifts
Five-day working with rotational week off
Excellent communication skills
Experience Only : 1 to 3 years
Age Limit : 37,38
Job description:
International Voice Process
Responsibilities:
Make outbound calls to the candidate and motivate them to complete job application.
Schedule/reschedule first day of work for the employees and sharing necessary information.
Review application form and make sure all the details are filled appropriately.
Handle inbound calls and resolve candidate’s queries.
Respond to candidate’s queries over email/text.
Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Provide excellent experience to the candidates.
Maintaining a quality score of +0% and above throughout.
Escalate issues and seek advice when faced with complex issues/problems
Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements
Ø Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
Ø Participate in Team building activities
Ø Ensure and maintain the security and confidentiality of client data
Ø Ensure Customer Satisfaction
Willing to work in rotational shifts and rotations week off as and when required
Qualification : Graduates/Fresher
Experience/Undergraduates
PF ACCOUNT IS MANDATORY IF NOT FORM 16 OR 26
CONTACT HR : +606+731+8
Skills Required: Excellent
communication skills Ability to handle irate and sarcastic customers
Solve queries
Contact HR : +606+731+8
Drop CV : +606+731+8
Job Type: Temporary
Contract length: 12 months
Pay: Up to ₹40,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Evening shift
Monday to Friday
Night shift
Rotational shift
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The International voice process position is now open for candidates interested in the Telecaller Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.