Job Description
Opening for International Voice Process in US Shift for BIG MNC
Company details:
Our client is an Irish-domiciled multinational company that provides consulting and processing services
Process: International Voice Process in US Shift
Location- BDC10, Bangalore
Job Description:
• Serves customers by providing product and service information and resolving product and service problems.
• Attracts potential customers by answering product and service questions and suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
Requirements
• Need Excellent in Communication skill.
• Good Knowledge in Customer Handling.
• Basic Knowledge in HR Domain.
• Candidate need to be ok with Night shift.
• Immediate joiner would get preferable.
Salary- CTC 40000 + Other. ( depends on last CTC and experience)
Shift- Only Night shift ( US Shift Timing)
5 days working days and 2 days Rotational week off.
Company provide you Both side cab facility.
Notice period: 10 days maximum.
Only Bangalore to Bangalore base candidate can apply.
Now its WFH but depend on situation need to ok with RTO policy.
Qualification- Only Graduate can apply.
Experience-
1-3 years experience in Customer Support, BPO, International Voice process, Voice process, Inbound, KPO, Outbound process, Us Process Can Apply.
Criteria: Only Immediate joiner can Apply.
It will be complete work from Office from Day one.
First dose of vaccine taken candidates onlyeligible.
Benefits
Company is Giving now WFH opportunity.
Laptop and others assets will provided by company
P.F+ E.S.I + Others facility.
Company provide you Both side cab facility.
Requirements
Candidate should have, 1.Good Communication skills 2.Take calls Over Phone which involves working in different time zones 3.Take calls from Global clients and initiate the right response to them, positively and professionally. 4.Flexible to work in shifts. 5.Excellent English - both verbal and written communication skills 6.Knowledge of customer service principles and practices 7.Good technical knowledge Qualification: Under Graduate/ Graduate/ Post Graduate Experience: Minimum 6 months BPO experience up to 5 Years
💡 Quick Summary
Seeking a career-building opportunity? The International Voice Process in position is now open for candidates interested in the BPO Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
