Job Description
Job details
No matching job preferences
Salary
₹25,000 - ₹40,000 a month
Job type
Full-time
Shift and schedule
Night shift
Evening shift
Full Job Description
International Voice process - Freshers and Experience
Ø Make outbound calls to the candidate and motivate them to complete job application.
Ø Schedule/reschedule first day of work for the employees and sharing necessary information.
Ø Review application form and make sure all the details are filled appropriately.
Ø Handle inbound calls and resolve candidate’s queries.
Ø Respond to candidate’s queries over email/text.
Ø Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Ø Provide excellent experience to the candidates.
Ø Maintaining a quality score of +0% and above throughout.
Ø Escalate issues and seek advice when faced with complex issues/problems
Ø Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.
Ø Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
Ø Participate in Team building activities
Ø Ensure and maintain the security and confidentiality of client data
Ø Ensure Customer Satisfaction
Two ways cab facilities available
Undergraduates are also fine
CTC : 25K to 40K Per Month
Location : Bangalore
Job Type: Full-time
Salary: ₹25,000.00 - ₹40,000.00 per month
Schedule:
Evening shift
Night shift
Speak with the employer
++1 +110XXXXXX
Hiring Insights
Application response rate: 51%
Hiring 10+ candidates for this role
Job activity
Posted Today
No matching job preferences
Salary
₹25,000 - ₹40,000 a month
Job type
Full-time
Shift and schedule
Night shift
Evening shift
Full Job Description
International Voice process - Freshers and Experience
Ø Make outbound calls to the candidate and motivate them to complete job application.
Ø Schedule/reschedule first day of work for the employees and sharing necessary information.
Ø Review application form and make sure all the details are filled appropriately.
Ø Handle inbound calls and resolve candidate’s queries.
Ø Respond to candidate’s queries over email/text.
Ø Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Ø Provide excellent experience to the candidates.
Ø Maintaining a quality score of +0% and above throughout.
Ø Escalate issues and seek advice when faced with complex issues/problems
Ø Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.
Ø Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
Ø Participate in Team building activities
Ø Ensure and maintain the security and confidentiality of client data
Ø Ensure Customer Satisfaction
Two ways cab facilities available
Undergraduates are also fine
CTC : 25K to 40K Per Month
Location : Bangalore
Job Type: Full-time
Salary: ₹25,000.00 - ₹40,000.00 per month
Schedule:
Evening shift
Night shift
Speak with the employer
++1 +110XXXXXX
Hiring Insights
Application response rate: 51%
Hiring 10+ candidates for this role
Job activity
Posted Today
💡 Quick Summary
Seeking a career-building opportunity? The International voice process position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
