Description
What's app/call 8102998827 (Sagar)
communication Skills:
Excellent communication skills
Ability to communicate correctly and clearly with all customers
Good comprehension skills ability to clearly understand and state the issues customers present
Good composition skills ability to compose a grammatically correct, concise, and accurate written response
Achieve best in class First-Time-Resolution rates and turnaround time for customer needs.
Achieve best in class First-Time-Resolution rates and turnaround time for customer needs
the fundamental duties & tasks the define the job are:
• Responsible for inbound & outbound calls with end customers to resolve customer queries.
• Responsible for reverting customer queries via email.
• Gather appropriate data from the internal tools to substantiate transaction validity, evaluated information gathered & determine the appropriate course of action.
• Responsible for providing high quality customer service by responding to telephone inquiries and customer requests
eligibility Criteria:
• Education Graduate Strong verbal & written Communication Skills.
• Flexible to work in 24*7 shift timings.
• Minimum 6-Months experience in US or UK customer care support.
• Essential duties
• Education Graduate Strong verbal & written Communication Skills.
• Flexible to work in 24*7 shift timings.
• Minimum 6-Months experience in US or UK customer care support. Essential duties
responsibilities:
• strong verbal written communication skills along with active listening
• good Analytical skills
• quick Learning Ability
• ability to multi-task, set priorities & manage time effectively
• comply with data integrity and security policies
• follow required procedure & guidelines The ideal candidate for this role would have
• strong verbal written communication skills along with active listening
• ability to multi-task, set priorities & manage time effectively
Call/what's app : 8102998827 (Sagar