Job Description
Job details
No matching job preferences
Salary
Up to ₹3,+0,000 a year
Job type
Full-time
Regular / Permanent
Shift and schedule
Night shift
Rotational shift
Benefits & Perks
Provident Fund, Health insurance, Commuter assistance
Qualifications
English (Preferred)
Total work (Preferred)
2 years (Preferred)
Benefits
Pulled from the full job description
Commuter assistance
Health insurance
Provident Fund
Full Job Description
JOB DESCRIPTION
WLS VOICE: PUNE
Tech Mahindra is Hiring Candidates who have international BPO Experience - Voice Process for our US client.
Roles and Responsibilities:
· Resolving device issues using troubleshooting techniques and providing clear and concise information.
· Reviewing account information and answering questions about billing or services.
Desired Candidate Profile: International voice experience in Customer service (Billing) [ Basic Technical & Sales] candidates are Preferred freshers. (Graduate)
· In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
· Experience resolving customer issues, billing, and/or handling product Q&A.
· Interest in learning new technologies.
· Experience promoting and/or selling products and services.
· Demonstrated communication skills.
· The clarity in thought process (Able to articulate his/ her thought)
· Ability to handle tough situations with customers.
· Strong ability to multitask and take fast decisions independently.
· Willing to work in a 247 environment (Rotational shifts/5 Days a week).
· Customer Centric & Logical Thinking & Need to be Enough Spontaneous
· Ensure Timely & Professional Responses to all Queries.
Perks and Benefits
· Cab Facility both ways [ Pick up and drop within Transport radius]
· Immense Growth Opportunities
Interested candidates can share their updated resumes to [email protected] or WhatsApp: +673XXXXXX - Prajoli Pawar
Job Types: Full-time, Regular / Permanent
Salary: Up to ₹3+0,000.00 per year
Benefits:
Health insurance
Provident Fund
Schedule:
Night shift
Rotational shift
Supplemental pay types:
Overtime pay
Performance bonus
Ability to commute/relocate:
Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work (Preferred)
2 years (Preferred)
Language:
English (Preferred)
Speak with the employer
++1 +673XXXXXX
Hiring Insights
Hiring 10+ candidates for this role
No matching job preferences
Salary
Up to ₹3,+0,000 a year
Job type
Full-time
Regular / Permanent
Shift and schedule
Night shift
Rotational shift
Benefits & Perks
Provident Fund, Health insurance, Commuter assistance
Qualifications
English (Preferred)
Total work (Preferred)
2 years (Preferred)
Benefits
Pulled from the full job description
Commuter assistance
Health insurance
Provident Fund
Full Job Description
JOB DESCRIPTION
WLS VOICE: PUNE
Tech Mahindra is Hiring Candidates who have international BPO Experience - Voice Process for our US client.
Roles and Responsibilities:
· Resolving device issues using troubleshooting techniques and providing clear and concise information.
· Reviewing account information and answering questions about billing or services.
Desired Candidate Profile: International voice experience in Customer service (Billing) [ Basic Technical & Sales] candidates are Preferred freshers. (Graduate)
· In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
· Experience resolving customer issues, billing, and/or handling product Q&A.
· Interest in learning new technologies.
· Experience promoting and/or selling products and services.
· Demonstrated communication skills.
· The clarity in thought process (Able to articulate his/ her thought)
· Ability to handle tough situations with customers.
· Strong ability to multitask and take fast decisions independently.
· Willing to work in a 247 environment (Rotational shifts/5 Days a week).
· Customer Centric & Logical Thinking & Need to be Enough Spontaneous
· Ensure Timely & Professional Responses to all Queries.
Perks and Benefits
· Cab Facility both ways [ Pick up and drop within Transport radius]
· Immense Growth Opportunities
Interested candidates can share their updated resumes to [email protected] or WhatsApp: +673XXXXXX - Prajoli Pawar
Job Types: Full-time, Regular / Permanent
Salary: Up to ₹3+0,000.00 per year
Benefits:
Health insurance
Provident Fund
Schedule:
Night shift
Rotational shift
Supplemental pay types:
Overtime pay
Performance bonus
Ability to commute/relocate:
Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work (Preferred)
2 years (Preferred)
Language:
English (Preferred)
Speak with the employer
++1 +673XXXXXX
Hiring Insights
Hiring 10+ candidates for this role
💡 Quick Summary
Seeking a career-building opportunity? The INTERNATIONAL VOICE PROCESS position is now open for candidates interested in the MIS Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
