Job Description
JOB DESCRIPTION
WLS VOICE: PUNE
Tech Mahindra is Hiring Candidates who have international BPO Experience - Voice Process for our US client.
Roles and Responsibilities:
· Resolving device issues using troubleshooting techniques and providing clear and concise information.
· Reviewing account information and answering questions about billing or services.
Desired Candidate Profile: International voice experience in Customer service (Billing) [ Basic Technical & Sales] candidates are Preferred freshers. (Graduate)
· In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
· Experience resolving customer issues, billing, and/or handling product Q&A.
· Interest in learning new technologies.
· Experience promoting and/or selling products and services.
· Demonstrated communication skills.
· The clarity in thought process (Able to articulate his/ her thought)
WLS VOICE: PUNE
Tech Mahindra is Hiring Candidates who have international BPO Experience - Voice Process for our US client.
Roles and Responsibilities:
· Resolving device issues using troubleshooting techniques and providing clear and concise information.
· Reviewing account information and answering questions about billing or services.
Desired Candidate Profile: International voice experience in Customer service (Billing) [ Basic Technical & Sales] candidates are Preferred freshers. (Graduate)
· In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
· Experience resolving customer issues, billing, and/or handling product Q&A.
· Interest in learning new technologies.
· Experience promoting and/or selling products and services.
· Demonstrated communication skills.
· The clarity in thought process (Able to articulate his/ her thought)
💡 Quick Summary
Seeking a career-building opportunity? The INTERNATIONAL VOICE PROCESS position is now open for candidates interested in the International Call Center Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in International Call Center Jobs is a plus.
