IP Operations Supervisor Remote / Telecommute Jobs

Expedite Commerce


Lead Product Designer - AI-based CPQ/CLM SaaS Application
Expedite Commerce • Plano, TX, United States • via Rise - Rise - Jobs
Full–time
No Degree Mentioned
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Job highlights
Identified by Google from the original job post
Qualifications
You are intelligent, skilled, and approachable
A genuine tech professional with a passion for business; an enthusiast who seamlessly tackles tough challenges using the most powerful tools
You're the one who can listen to a client’s technical concerns, and then relay back solutions directly, concisely, and precisely; steering discussions directly to efficient results
17 more items(s)
Benefits
Ongoing paid professional training and certifications
Fully Remote work Opportunity
Responsibilities
You will play a pivotal role in shaping and creating future-ready product designs
You will be responsible for creating engaging and intuitive user experiences across our digital platforms
You will be responsible for designing and refining user journeys that achieve defined business outcomes, using a combination of innovative design thinking and user-centered methodologies
13 more items(s)
More job highlights
Job description
You are intelligent, skilled, and approachable. A genuine tech professional with a passion for business; an enthusiast who seamlessly tackles tough challenges using the most powerful tools. You're the one who can listen to a client’s technical concerns, and then relay back solutions directly, concisely, and precisely; steering discussions directly to efficient results. You make the complex simple.

As part of the Expedite Commerce team, every day is an opportunity to evolve, advance your career, and unlock your potential while working as part of a close-knit global team of technologists. If you thrive on creating high-performance solutions, we invite you to join us on this dynamic journey.

The Role

You will play a pivotal role in shaping and creating future-ready product designs. You will be responsible for creating engaging and intuitive user experiences across our digital platforms. You will be responsible for designing and refining user journeys that achieve defined business outcomes, using a combination of innovative design thinking and user-centered methodologies. This role demands a strong business acumen to actively participate in discussions that translate complex business needs into seamless user experiences.

What you will do:
• Champion user experience and design innovation across the organization and our customers for our Configure Price Quote (CPQ) and Contract Life Cycle Management (CLM) application suite.
• Solution product business Journeys and admin experiences by designing intuitive, scalable, and engaging user interfaces.
• Drive design-related discussions, ensuring the best user experience and compliance to standards
• Conduct and take part in customer workshops to understand outcome and build User Journeys supported by the product
• Define user personas, map customer journeys, identify goals, pain points, and achieve business outcomes utilizing AI-based design.
• Collaborate closely with product managers & Application Developers to understand and integrate user journeys into product designs.
• Create defined user stories and journeys in alignment with business objectives.
• Design high-fidelity and interactive user journey mock-up and record the journey in a video for developer use.
• Skill up on Salesforce and understand when to use Expedite designed UI versus using Salesforce out-of-the box UI to balance the best experience versus development effort. .
• Design experiences that use AI technologies to enhance user personalization and predictive design capabilities.
• Design experiences that allow UX teams or customers to design and visual UI via prompts.
• Use AI tools to expedite design processes and innovate on existing UX designs.
• Create quality product User Guides and Admin Guides in a clear and understandable format.
• Confirm that your designs have been implemented correctly by verifying the functionality and styling in each sprint.
• Stay up to date with industry best practices and integrate these into design workflows.
• Experience in designing B2B applications ideally in SaaS, IoT, or Manufacturing segments.
• Experience in designing SaaS-based sales, quoting, pricing, ordering and contracting applications.
• Strong comprehension, problem-solving, and communication abilities; with a proven track record of effectively leading user design processes.
• Strong understanding & experience working directly with customers to define and drive design processes.
• The ability to effectively communicate with both technical and non-technical stakeholders; comprehending and conveying clear goals, Journeys, and solutions.
• Demonstrable capabilities as a Leading/Principal UX Designer on SaaS platforms utilizing AI for higher efficiency & productivity.
• Good understanding of logical data models, high-level technical concepts and ability to use them in the design process.
• Familiarity with Salesforce platform or other CRM software will be a plus.
• Foundational understanding and interest in AI-driven design tools and methodologies.
• Skilled in researching market trends and UX guidelines to develop unique and valuable user experiences.
• Proficient in tools such as Adobe XD, Sketch, Figma, UXpin, and AI-enhanced tools.
• Familiarity with user testing and feedback integration into design processes.
• Understanding of design systems, with the ability to follow them, maintain, and grow.
• Health Insurance, PTO, and Leave time
• Ongoing paid professional training and certifications
• Fully Remote work Opportunity
• Strong Onboarding & Training programs

Work Timings - 2:00 pm -11:00 pm IST

About Expedite Commerce

At Expedite Commerce, we believe that people achieve their best when technology enables them to build relationships and explore new ideas. So we build systems that free you up to focus on your customers and drive innovations. We have a great commerce platform that changes the way you do business!

See more about us at www.expeditecommerce.com. You can also read about us on https://www.g2.com/products/expedite-commerce/reviews, and on Salesforce Appexchange/ExpediteCommerce
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Equinix


IP Operations Supervisor Remote / Telecommute Jobs
Equinix • via Security Clearance Jobs
21 hours ago
Full–time
No Degree Mentioned
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Job description
Who are we?

Equinix is the world's digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary
Manages relationships with functional stakeholders. Monitors and manages key performance metrics. Supports a culture of innovation, excellence & collaboration. Manages several on-staff NSD engineers including assisting in recruitment, supervision, scheduling, mentoring & development, evaluation, and disciplinary actions.

Responsibilities

The IP Operations Supervisor provides support for the IPNGN Network infrastructure and technical operations support for all IP customer base (this includes third party IP customers not directly connected to the Main One IPNGN platform). Specifically, the IP Operations Supervisor's responsibilities shall include:
• Ensure continued smooth operation of the global IP network infrastructure through monitoring and performance reporting against performance benchmarks
• Ensure that biannnual internal security audits are carried out on the network and recommendations made
• Ensure that new IP customer provisioning is carried out in line with the IP Provisioning process
• Definition and implementation of network security policies
• Ensure that accurate logging, timely updates and communication are provided by L2 Support and other engineers during the lifecycle of any IP related incident
• Ensure that all escalated IP related tickets are resolved within agreed timelines and handled professionally
• Provide adequate support and requisite input to IP planning and technical sales teams
• Ensure standardization and regular update of all documentation using the DMS system, and in line with corporate policy
• Ensure that all reports are developed in line with the defined IP reporting process and made available to all stakeholders accurately and in timely manner
• Ensure continuous improvement and adherence to the MainOne IP Operations policies and procedures
• Ensure all third party application support contracts and hardware support contracts for all IPNGN systems are up to date and functional

Qualifications
• Relevant professional/technical certifications
• Proven years relevant experience required in troubleshooting IP networks and all related issues
• Strong experience configuring and troubleshooting of L2 and L3 networks especially on Cisco routers and switches
• Cisco IOS XE/XR experience will be an added advantage
• Familiarity with TAC case management and escalation process
• Strong understanding of a process driven environment
• L2 and L3 MPLS experience
• Routing protocol configuration and troubleshooting experience (BGP, ISIS, MPLS, OSPF, EIGRP)
• IP multicast experience
• CCNP , CCIP, CCSP certification or equivalent experience
• CCIE Certified - will be an added advantage
• Mature professionals interested in a career transition are welcome

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, ****** orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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