Job Description
Minimum 3 years’ experience as a hands-on team leader working with IS Systems and level 1/2 and 3 support in a SME/corporate environment. Personnel management experience is crucial.
Expertise in the supporting users in the Microsoft computing (on-prem and cloud) environment e.g. M365, Windows 10/11,
Proven experience in managing and executing complaint IT operations and support.
Solid experience with cloud services/platforms, active directory/Entra ID, IaaS, server infrastructure, remote desktop and networking.
The ability to procure and manage hardware and software assets that meets the requirements of a multi profile manufacturing and FMCG user base.
Experience in ITIL service design, transition, and operations management.
Able to work under pressure, remain calm whilst consistently meet deadlines and objectives.
Excellent written and verbal communication skills.
Expertise in the supporting users in the Microsoft computing (on-prem and cloud) environment e.g. M365, Windows 10/11,
Proven experience in managing and executing complaint IT operations and support.
Solid experience with cloud services/platforms, active directory/Entra ID, IaaS, server infrastructure, remote desktop and networking.
The ability to procure and manage hardware and software assets that meets the requirements of a multi profile manufacturing and FMCG user base.
Experience in ITIL service design, transition, and operations management.
Able to work under pressure, remain calm whilst consistently meet deadlines and objectives.
Excellent written and verbal communication skills.
💡 Quick Summary
Seeking a career-building opportunity? The IS Operations Team Leader position is now open for candidates interested in the BPO Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.