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Senior Leadership
About The Role:
You will support the delivery of reliable, safe and high performance communications services across both the mining operations and steel manufacturing facilities.
As a key member of the Network Team, you will ensure the availability and integrity of critical operational technologies including radio networks, CCTV, telephony, security systems and associated communications infrastructure.
You will provide second level technical support, manage complex incidents, and contribute to continuous improvement initiatives that enhance operational safety, productivity and compliance across the full value chain.
Employee Benefits:
Generous parental leave: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the Primary Carer during the period of unpaid parental leave for eligible employees (limitations apply).
Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.
Employee Benefits Program: Employee Added Extras (EAE), our Employee Benefits Program, provides discounts for you and your friends and family on gift cards, shopping, groceries, home products, car rentals, holidays, recreation and more
Recruitment referral awards: $1500 is awarded to eligible employees for referring friends or family to an open role if the candidate is successful.
Employee Assistance Program: Sonder, our EAP, offers confidential, professional and free counselling and support resources in areas such as marriage/family difficulties, interpersonal conflict, stress, depression or anxiety, ******* and/or drug dependencies, grief, loss or trauma and workplace problems.
Key Responsibilities:
Operational Support:
Provide second‑level support for communications systems across mining and steelmaking operations, resolving complex incidents and service requests escalated from the Service Desk.
Monitor operational ticket queues and respond to incidents and outages within agreed SLAs to minimise disruption to production, logistics and safety‑critical processes.
Escalate issues to third‑level support teams or vendors when required, ensuring clear communication and timely resolution.
Safety, compliance and governance
Identify opportunities to improve safety outcomes across communications infrastructure and work practices in both mining and steel manufacturing environments.
Ensure all communications systems meet required safety, RF, CCTV, telecommunications and data compliance standards, including statutory and regulatory obligations relevant to heavy industry.
Support the Network Team Lead in maintaining governance frameworks for all operational communication devices and systems
Project and Contractor Coordination:
Maintain accurate and up‑to‑date documentation including drawings, procedures, reports and schedules for both mining and steelmaking assets.
Technical capability and continuous improvement
Maintain strong knowledge of operational technology environments across mining and steel manufacturing, including emerging communications and industrial networking solutions.
Recommend innovative technical improvements that enhance reliability, safety and performance of communications systems.
Contribute to lifecycle management of communications assets, including upgrades, replacements and optimisation initiatives.
About You:
Demonstrated experience in ICT service delivery within operational, industrial or heavy manufacturing environments.
Strong understanding of core network protocols, communications technologies and operational technology support requirements.
Experience supporting two‑way radio systems (e.g., DAMM Tetraflex, analogue/digital), CCTV platforms (Bosch, Panasonic), telephony (Alcatel‑Lucent) and security systems (Siemens SiPass).
Ability to work at heights; High Risk WP licence desirable.
Strong documentation, vendor coordination and stakeholder engagement skills.
Desirable:
Trade certification in Radio, CCTV, Electronics or equivalent, or relevant industry experience.
Open Telecommunications Cabler’s registration with structured cabling and fibre endorsements.
Experience with networks, LTE, wireless, point to point, point to multipoint technologies.
Experience supervising contractors and managing vendor relationships across multi site industrial operations.
About Us:
OneSteel Manufacturing operates a mining and steel manufacturing business. As Australia’s only manufacturer of special grade billet and steel long products we provide solutions for nation-building infrastructure including rail. With State and Federal Government investment, the South Australian Mining and Steel Manufacturing assets form part of the sovereign security of Australia’s manufacturing sector.
It is our ambition to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply. Your diversity is our strength in creating sustainable and innovative steel solutions for Australia's tomorrow.
We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.
Start of main content
south australia
South Australia
Last 24 hours
filter
Pay
filter
Remote
Job Type
filter
Education level
filter
south australia jobs in South Australia
100+ jobs - since yesterday
Investigations Support Officer
Procare Group
Greater Adelaide SA
Parental leave
Employee assistance program
Salary packaging
Paid volunteer leave
Visited 1 day ago
Domestic Roofer | Residential Roofs | Sponsorship considered for onshore workers
IM Partners
Greater Adelaide SA
Visited 1 day ago
Registered Clinical Nurse - TQEH Mental Health Rehabilitation Service (RN2)
SA Health
Greater Adelaide SA
Employee assistance program
Salary packaging
Stadium Services Officer (SSO)
Basketball South Australia
Mile End SA 5031
Tutors for VCE, University, Math, and other subjects
Tutoring Lounge
South Australia
Visited 1 day ago
TEMPORARY SSO2 - MARRYATVILLE PS - CURRICULUM SUPPORT OFFICER
Department for Education, South Australia
Marryatville SA
Subway Wayville - Sandwich Artist
OTR
Goodwood SA
View similar jobs with this employer
Service Technician - South Australia
Baltimore Aircoil (Australia)
Dry Creek SA
TEMPORARY TEACHER - HAMLEY BRIDGE PS - JUNIOR PRIMARY TEACHER
Department for Education, South Australia
Hamley Bridge SA
Event Security Personnel - Adelaide Entertainment Centre & Coopers Stadium
Adelaide Venue Management (AVM)
Greater Adelaide SA
Visited 1 day ago
TEMPORARY SSO 2 - COLONEL LIGHT GARDENS PRIMARY SCHOOL
Department for Education, South Australia
Colonel Light Gardens SA
OTR Retail Development - OTR Supply Chain Analyst
OTR Group
Kensington SA 5068
Employee assistance program
TEMPORARY SSO2 - CHRISTIES BEACH HS - CUSTOMER SERVICES OFFICER
Department for Education, South Australia
Christies Beach SA
Patient Services Administration Officer - Casual Pool
SA Health
South Australia
Gym membership
Employee assistance program
Catering Attendant
SA Health
Greater Adelaide SA
Opportunities for promotion
Relocation assistance
Salary packaging
IT Communication Support Officer
Senior Leadership
Whyalla SA
Administrative Officer - Administration Services Unit
SA Health
Adelaide SA
Employee assistance program
Salary packaging
Commuter assistance
Customer Service Officer | Community Bank West Beach | SA
Bendigo & Adelaide Bank
Greater Adelaide SA
On-the-job training
Health insurance
Gym membership
Employee assistance program
Visited 1 day ago
LEADER BAND B-1 - INGLE FARM EAST PS - COORDINATOR
Department for Education, South Australia
Ingle Farm SA
Visited 1 day ago
TEMPORARY TEACHER - NURIOOTPA PS -INDIVIDUAL SUPPORT
Department for Education, South Australia
Nuriootpa SA
Visited 1 day ago
Sales Assistant
Smokemart & GiftBox
Modbury SA
Visited 1 day ago
TEMPORARY SSO2 - HAMILTON SECONDARY SCHOOL -FINANCE OFFICER/ UNIFORM SHOP MANAGER
Department for Education, South Australia
Hamilton SA
OTR Retail Development - OTR Supply Chain Analyst
OTR
Kensington SA 5068
Service Assistant - Step Down Unit Casual Pool
SA Health
South Australia
Gym membership
Employee assistance program
Engineering Opportunities
SeaLink South Australia
Adelaide SA 5000
Employers: Post a Job
Senior Leadership
About The Role:
You will support the delivery of reliable, safe and high performance communications services across both the mining operations and steel manufacturing facilities.
As a key member of the Network Team, you will ensure the availability and integrity of critical operational technologies including radio networks, CCTV, telephony, security systems and associated communications infrastructure.
You will provide second level technical support, manage complex incidents, and contribute to continuous improvement initiatives that enhance operational safety, productivity and compliance across the full value chain.
Employee Benefits:
Generous parental leave: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the Primary Carer during the period of unpaid parental leave for eligible employees (limitations apply).
Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.
Employee Benefits Program: Employee Added Extras (EAE), our Employee Benefits Program, provides discounts for you and your friends and family on gift cards, shopping, groceries, home products, car rentals, holidays, recreation and more
Recruitment referral awards: $1500 is awarded to eligible employees for referring friends or family to an open role if the candidate is successful.
Employee Assistance Program: Sonder, our EAP, offers confidential, professional and free counselling and support resources in areas such as marriage/family difficulties, interpersonal conflict, stress, depression or anxiety, ******* and/or drug dependencies, grief, loss or trauma and workplace problems.
Key Responsibilities:
Operational Support:
Provide second‑level support for communications systems across mining and steelmaking operations, resolving complex incidents and service requests escalated from the Service Desk.
Monitor operational ticket queues and respond to incidents and outages within agreed SLAs to minimise disruption to production, logistics and safety‑critical processes.
Escalate issues to third‑level support teams or vendors when required, ensuring clear communication and timely resolution.
Safety, compliance and governance
Identify opportunities to improve safety outcomes across communications infrastructure and work practices in both mining and steel manufacturing environments.
Ensure all communications systems meet required safety, RF, CCTV, telecommunications and data compliance standards, including statutory and regulatory obligations relevant to heavy industry.
Support the Network Team Lead in maintaining governance frameworks for all operational communication devices and systems
Project and Contractor Coordination:
Maintain accurate and up‑to‑date documentation including drawings, procedures, reports and schedules for both mining and steelmaking assets.
Technical capability and continuous improvement
Maintain strong knowledge of operational technology environments across mining and steel manufacturing, including emerging communications and industrial networking solutions.
Recommend innovative technical improvements that enhance reliability, safety and performance of communications systems.
Contribute to lifecycle management of communications assets, including upgrades, replacements and optimisation initiatives.
About You:
Demonstrated experience in ICT service delivery within operational, industrial or heavy manufacturing environments.
Strong understanding of core network protocols, communications technologies and operational technology support requirements.
Experience supporting two‑way radio systems (e.g., DAMM Tetraflex, analogue/digital), CCTV platforms (Bosch, Panasonic), telephony (Alcatel‑Lucent) and security systems (Siemens SiPass).
Ability to work at heights; High Risk WP licence desirable.
Strong documentation, vendor coordination and stakeholder engagement skills.
Desirable:
Trade certification in Radio, CCTV, Electronics or equivalent, or relevant industry experience.
Open Telecommunications Cabler’s registration with structured cabling and fibre endorsements.
Experience with networks, LTE, wireless, point to point, point to multipoint technologies.
Experience supervising contractors and managing vendor relationships across multi site industrial operations.
About Us:
OneSteel Manufacturing operates a mining and steel manufacturing business. As Australia’s only manufacturer of special grade billet and steel long products we provide solutions for nation-building infrastructure including rail. With State and Federal Government investment, the South Australian Mining and Steel Manufacturing assets form part of the sovereign security of Australia’s manufacturing sector.
It is our ambition to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply. Your diversity is our strength in creating sustainable and innovative steel solutions for Australia's tomorrow.
We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.
💡 Quick Summary
Seeking a career-building opportunity? The IT Communication Support Officer position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
