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South Australia
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Member Service Consultant - People First Bank, Salisbury Branch
People's Choice Credit Union
South Australia
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Insurance services
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Employee rewards program
Visited * minutes ago
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IT Lead
Yumbah Aquaculture
Greater Adelaide SA
Visited 21 hours ago
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Adelaide
Intro
Yumbah is proudly positioned as Australia’s leading aquaculture company. With operations across South Australia, Tasmania, Victoria and New South Wales, we sustainably farm abalone, oysters and mussels for both domestic and international markets, and also supply oyster spat to the South Australian oyster industry.
Driven by our core values of integrity, daring and teamwork, we are committed to supporting our people and delivering a sustainable source of premium seafood protein to our customers.
We are investing in technology and AI to drive efficiency, improve decision-making, and maintain our competitive edge in a growing global market.
About the Role
Based at our Kent Town head office in Adelaide and reporting to the Head of Finance, Information & Technology, this is a hands-on leadership role where you’ll own four key areas:
1. IT Vendor Management — KEY PRIORITY
Own all IT vendor relationships as the single point of accountability for performance, SLAs, contracts, and compliance.
Consolidate and centralise previously decentralised vendor arrangements managed independently across sites, divisions, and managers.
Lead procurement, contract negotiation, renewals, and vendor performance reviews.
Manage outsourced managed service providers (helpdesk, cybersecurity) and hold them to KPIs.
2. IT Cost & Asset Management — KEY PRIORITY
Centralise all IT expenditure, consolidating scattered spending previously managed by individual managers and sites.
Manage asset registers, licences, and subscriptions to eliminate duplication, waste, and shadow IT.
Deliver cost savings through vendor consolidation, licence optimisation, and procurement standardisation.
Own the IT budget, forecasting, and financial reporting.
3. AI Development & Automation — KEY PRIORITY
Design and implement AI-powered tools and automation to reduce manual effort and drive efficiency.
Deploy AI agents and workflow automations, partnering with business units to deliver measurable outcomes.
Evaluate emerging AI technologies and maintain an adoption roadmap.
Build internal AI capability through training and awareness.
4. Strategic IT Support — KEY PRIORITY
Support the Head of IT in developing the IT strategy, roadmap, and governance framework.
Provide research and recommendations for technology investment decisions.
Assist with project planning, delivery coordination, and executive reporting.
You’ll also oversee outsourced helpdesk and cybersecurity services and act as 3rd Tier escalation for complex issues.
What You Bring
Proven IT vendor management experience — contract negotiation, SLA oversight, and holding vendors accountable.
Experience managing IT budgets, asset registers, and software licence portfolios with a focus on cost optimisation.
Practical experience with AI tools and automation: AI agents, workflow automation, and prompt engineering.
Good understanding of AI concepts: LLMs, generative AI, AI agents, RAG, and responsible AI practices.
Hands-on experience with Microsoft 365, Azure, Intune, and Power Platform.
Experience managing outsourced IT managed service providers.
Excellent communication and stakeholder engagement skills.
Nice to Have
Experience with AI platforms such as Claude (Anthropic), Azure OpenAI, or Power Automate AI Builder.
Proficiency in Python, Power Query, or scripting for automation.
Familiarity with SQL, Power BI, or Azure Data Warehouse.
Exposure to ERP systems or project management methodologies (Agile, PRINCE2, PMP).
Relevant certifications: Azure Administrator, Microsoft 365, AI-900 / AI-102, ITIL.
Not the Right Fit If …
You’re primarily looking for a helpdesk or level 1/2 support role — service oversight is part of this role, but not the focus.
You have no interest in AI, automation, or technology strategy.
You prefer purely technical work with limited vendor management, cost accountability, or stakeholder engagement.
What We Offer
Competitive Salary commensurate with experience.
The opportunity to shape IT vendor strategy, drive cost savings, and lead AI adoption in a growing Australian company.
A role where you’ll make a visible impact, not just maintain the status quo.
Join a team driven by integrity, daring, and teamwork.
Next Steps
If you would like to apply for this role, please submit your application.
Start of main content
Job title, keywords or company
South Australia
50 km
Last 24 hours
filter
Pay
filter
Remote
Job Type
filter
Education level
filter
jobs in South Australia
0 jobs - since yesterday
Member Service Consultant - People First Bank, Salisbury Branch
People's Choice Credit Union
South Australia
Health insurance
Insurance services
Employee assistance program
Paid volunteer leave
Employee rewards program
Visited * minutes ago
Aboriginal and Torres Strait Islander Health Practitioner (CTSU Acute specialist in Training)
SA Health
Greater Adelaide SA
Salary packaging
Visited 8 minutes ago
Multiclass RN2C & AHP2 | Noarlunga Community Team Mood | Mental Health | SALHN
SA Health
Greater Adelaide SA
Salary packaging
Visited 6 minutes ago
Lecturer - Social Work
EDU Corporate Services Pty Limited
Adelaide SA 5000
Birthday leave
Visited 10 minutes ago
In House Practitioner - Mount Gambier
Baptist Care SA
Mount Gambier SA
Health insurance
Insurance services
Employee assistance program
Salary packaging
Visited 7 minutes ago
View similar jobs with this employer
Air Freight Customer Service Representative
Toll Group
Kilburn SA
Visited 1 day ago
operations courier
UPS
Athol Park SA 5012
Visited 1 hour ago
View similar jobs with this employer
License Owner, Adelaide
Often responds within 1 day
Stranger Soccer
Adelaide SA 5000
Visited 0 minutes ago
Casual Team Member - Cotton On Mega West Lakes
Cotton On Group
West Lakes SA
Visited 22 hours ago
Cyber Supply Chain Security Lead: SSN AUKUS Build Program
ASC Pty Ltd
Osborne SA
Childcare assistance
Parental leave
Services Team Member - Catering and Utility
SA Health
Yorke Peninsula SA
Salary packaging
Cyber Security Operations Manager: SSN AUKUS Build Program
ASC Pty Ltd
Osborne SA
Childcare assistance
Parental leave
Beauty Advisor
Priceline & Priceline Pharmacy
Renmark SA 5341
Employee discount
IT Lead
Yumbah Aquaculture
Greater Adelaide SA
Visited 21 hours ago
Full Time Sales Assistant - Cotton On Harbour Town Mega SA
Cotton On Group
West Beach SA
Client Services Manager - SIL
disAbility Living Incorporated
Stepney SA 5069
Salary packaging
Work from home
Visited 22 hours ago
The Athletes Foot Sales Assistant - Rundle Mall
The Athletes Foot
Adelaide SA 5000
Health insurance
Gym membership
Employee assistance program
View similar jobs with this employer
Principal Infrastructure Advisor
Mott MacDonald
Greater Adelaide SA
The Athlete's Foot Sales Assistant - Tea Tree Plaza
The Athletes Foot
Modbury SA 5092
Health insurance
Gym membership
Employee assistance program
Track Maintainer
Aurizon
Dry Creek SA
Parental leave
Health insurance
Insurance services
Visited 21 hours ago
Delivery Driver
PFD Food Services
Greater Adelaide SA
Health insurance
Gym membership
Retail Pharmacy Assistant - Westfield West Lakes SA
Chemist Warehouse
West Lakes SA 5021
Employee discount
Employee assistance program
Data Analyst
Beyond Bank Australia
Greater Adelaide SA
Employee discount
Paid volunteer leave
Subway Mount Gambier Lakes Village - Sandwich Artist
OTR
Mount Gambier SA 5290
View similar jobs with this employer
Social and Emotional Wellbeing Worker
Uniting Communities
Prospect SA 5082
Parental leave
Salary packaging
Maternity leave
People also searched:
Employers: Post a Job
Adelaide
Intro
Yumbah is proudly positioned as Australia’s leading aquaculture company. With operations across South Australia, Tasmania, Victoria and New South Wales, we sustainably farm abalone, oysters and mussels for both domestic and international markets, and also supply oyster spat to the South Australian oyster industry.
Driven by our core values of integrity, daring and teamwork, we are committed to supporting our people and delivering a sustainable source of premium seafood protein to our customers.
We are investing in technology and AI to drive efficiency, improve decision-making, and maintain our competitive edge in a growing global market.
About the Role
Based at our Kent Town head office in Adelaide and reporting to the Head of Finance, Information & Technology, this is a hands-on leadership role where you’ll own four key areas:
1. IT Vendor Management — KEY PRIORITY
Own all IT vendor relationships as the single point of accountability for performance, SLAs, contracts, and compliance.
Consolidate and centralise previously decentralised vendor arrangements managed independently across sites, divisions, and managers.
Lead procurement, contract negotiation, renewals, and vendor performance reviews.
Manage outsourced managed service providers (helpdesk, cybersecurity) and hold them to KPIs.
2. IT Cost & Asset Management — KEY PRIORITY
Centralise all IT expenditure, consolidating scattered spending previously managed by individual managers and sites.
Manage asset registers, licences, and subscriptions to eliminate duplication, waste, and shadow IT.
Deliver cost savings through vendor consolidation, licence optimisation, and procurement standardisation.
Own the IT budget, forecasting, and financial reporting.
3. AI Development & Automation — KEY PRIORITY
Design and implement AI-powered tools and automation to reduce manual effort and drive efficiency.
Deploy AI agents and workflow automations, partnering with business units to deliver measurable outcomes.
Evaluate emerging AI technologies and maintain an adoption roadmap.
Build internal AI capability through training and awareness.
4. Strategic IT Support — KEY PRIORITY
Support the Head of IT in developing the IT strategy, roadmap, and governance framework.
Provide research and recommendations for technology investment decisions.
Assist with project planning, delivery coordination, and executive reporting.
You’ll also oversee outsourced helpdesk and cybersecurity services and act as 3rd Tier escalation for complex issues.
What You Bring
Proven IT vendor management experience — contract negotiation, SLA oversight, and holding vendors accountable.
Experience managing IT budgets, asset registers, and software licence portfolios with a focus on cost optimisation.
Practical experience with AI tools and automation: AI agents, workflow automation, and prompt engineering.
Good understanding of AI concepts: LLMs, generative AI, AI agents, RAG, and responsible AI practices.
Hands-on experience with Microsoft 365, Azure, Intune, and Power Platform.
Experience managing outsourced IT managed service providers.
Excellent communication and stakeholder engagement skills.
Nice to Have
Experience with AI platforms such as Claude (Anthropic), Azure OpenAI, or Power Automate AI Builder.
Proficiency in Python, Power Query, or scripting for automation.
Familiarity with SQL, Power BI, or Azure Data Warehouse.
Exposure to ERP systems or project management methodologies (Agile, PRINCE2, PMP).
Relevant certifications: Azure Administrator, Microsoft 365, AI-900 / AI-102, ITIL.
Not the Right Fit If …
You’re primarily looking for a helpdesk or level 1/2 support role — service oversight is part of this role, but not the focus.
You have no interest in AI, automation, or technology strategy.
You prefer purely technical work with limited vendor management, cost accountability, or stakeholder engagement.
What We Offer
Competitive Salary commensurate with experience.
The opportunity to shape IT vendor strategy, drive cost savings, and lead AI adoption in a growing Australian company.
A role where you’ll make a visible impact, not just maintain the status quo.
Join a team driven by integrity, daring, and teamwork.
Next Steps
If you would like to apply for this role, please submit your application.
💡 Quick Summary
Seeking a career-building opportunity? The IT Lead position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
