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The Business and General Services (ITSBG) department in ITS continuously delivers innovative products and solutions to its clients with a global delivery mode is seeking an IT Officer - Business Solutions with strong technical background with substantial experience in Information technology. This position will be primarily responsible to provide technical expertise, applying broad technical skills, with deep industry knowledge and business acumen, support in designing and developing technical solutions that promote business strategy goals on digital transformation, optimization, and cloud adoption. With a strong blend of technical and communication skills, IT officer is also responsible for coordinating with key stakeholders from IT operations, business teams and/or third-party vendors for building various web/mobile applications and portal solutions integrating with other WB systems.

The position will be responsible for coordinating the day-to-day activities between the Washington DC team and the offshore team in Chennai, supporting multiple applications using a variety of technologies, platforms, and seamlessly work across various application systems.

Duties and Accountabilities

•Design and implement effective and scalable enterprise solutions (on-prem, cloud native or hybrid), to meet stated functional and non-functional requirements.

•Lead the design and development effort, including delegation of work to team members and oversight, ensuring alignment withsolution's architectural vision and guidelines laid out.

•Serves as a technical SME and mentor team members and developers during the development life cycle, proactively provide guidance on engineering methodologies, standards, and leading practices and strengthen controls.

•Responsible for code quality assurance, develop and implement related process, standards, and guidelines and ensure adherence/compliance to the same.

•Collaborate with usability designers for integrating visual and functional aspects to create best-in-class solutions.

•Identify, communicate, and mitigate Risks, Assumptions, Issues and Decisions throughout full development lifecycle.

•Define platform's non-functional goals/SLAs (maintainability, configurability, deployment ease, automation, scalability, disaster recovery, security, and support needs) and incorporate them in the design.

•Actively participate in complete solution life cycle(Ideation, Requirements Elicitation, Architecture, Data Structure and Algorithm Design, Development, Testing, Deployment, Implementation, Training, Change Management, Monitoring and Enhancement). Ensure signoffs and relevant documentations for all the stages of SDLC, including Code Review, SIT, and UAT are in place and are Internal Controls over Financial Reporting (ICFR) compliant.

•Adopt agile development practices and DevOps for secured and accelerated time to market releases.

•Implement application performance monitoring and logging mechanisms.

•Research and adopt new technologies to add value to existing offerings. Provide inputs on technical requirements for RFPs and help in evaluating COTS solutions.

•Install system updates to address vulnerabilities and reduce security issues.Investigate system issues and implement resolutions to reduce downtime.

•Work with Enterprise Architecture (EA) and the Office of Information Security (OIS) for accreditation related activities and Change Advisory Board (CAB) for coordinating deployments.

•Work closely with Infrastructure teams e.g., Cloud, Windows, Web Administration, Network Operations, Infrastructure Platforms, Mobility, Database, Security Administration to define deployment architecture and capacity planning for any new environment/Landscape and any critical issue resolution.

•Coordinate with vendor partners in sourcing and managing resources.

Selection Criteria

•Master's degree with 5 years relevant experience OR equivalent combination of education and experience.

•Minimum 4+ years of experience as a technical lead in solution architecting/designing and end-to-end implementation of complex, cross functional solutions for a large financial/service institution is a must.

•WBG experience is a plus.

Required Technical Competencies:

•Sound technical knowledge and understanding of infrastructure design including private and public cloud, networking, virtualization, identity, security, and storage.

•Solid, hands-on experience in building highly scalable and reliable Azure cloud native solutions and services leveraging

oAzure hosting services (ASE, AKS, VM)

oAzure Integration Services (Functions, Logic Apps, API Management, Service Bus & Event Grid)

oAzure SQL Database, SQL Server, PostgreSQL

oIaaS, firewalls, Web App proxies, PowerShell scripting, Azure Monitor and Application Insights

oAzure Security and Identity services (e.g., Security Center, Azure Active Directory, RBAC, NSGs)

oAzure storage solutions such as Blob, Tables, and Queues

oAzure Networking services (e.g., VNETs, Load Balancers, Front Door, ExpressRoute, Traffic Manager, Content Delivery Network)

oAzure Cognitive Services (plus)

•Strong experience on the following technology components -Microsoft .NET Framework, .Net Core, ,Java (plus), C#, HTML5, CSS, JavaScript.

•Expertise in Responsive Web design patterns and experience withUI frameworks/libraries such as jQuery, Angular (must), React, Node JS, AJAX, Knockout & Bootstrap.

•Experience in developing and consuming Web services, WCF, REST, SOAP, CSS, DOM, JSON, XML, and WebAPI.

•Experience in Integration platforms such as MuleSoft, APIGEE.

•Good understanding of the capabilities of BPM/Workflow Management tools such as Camunda (plus), PEGA or JBPM

•Expert-level competency in Database modeling techniques with Oracle / SQL Server, including normalized design, stored procedures, ER Diagrams. MS SQL Server business intelligence/data warehouse solutions using SSAS, SSRS, and SSIS

•Experience in designing and implementing reusable software functions and application frameworks.

•Fair understanding of implementing Azure DevOps pipelines and Git.

•Demonstrated experience in application security/vulnerability management and optimizing the performance of the application systems to be used across globe

•Experience in using system health monitoring tools such as Splunk and AppInsights

•Experience in using Reporting Tools such as Power BI and Case/event/survey management tools such as MS Dynamics is a plus.

•Excellent oral and written communication skills and the ability to clearly articulate and communicate to all the stakeholders

•Demonstrated team player who works well with technical and non-technical resources

•Demonstrated experience in time management and multiple task management and keep the on-going deliverables and schedules on track.

•Domain experience in development bank lendingis a plus.

•Relevant technical certifications are a plus.

Required Competencies:

•Client Understanding and Advising - Looks at issues from the client's perspective and advocates for clients within own area as well as urges others to focus on meeting client needs.

•Learning Orientation - Stays abreast of new trends and developments in own specialty area, the broader industry, and experiments with new approaches or emerging technological solutions to current business needs.

•Broad Business Thinking - Maintains an in-depth understanding of the long-term implications of decisions both for related areas within the VPU and the client's business. Involves key players in identifying operating needs, issues, and immediate solutions.

•Analytical Thinking - Coordinates the information gathering and reporting process.

•Business Function Knowledge - Proposes technical plans that are aligned with business objectives and technical requirements.

•Business Requirements Analysis - Reviews customer business requirements and determines where support is needed relative to existing technical systems design.

•Lead and innovate - Develops innovative solutions. Contributes new insights to understand situations and develops solutions to resolve complex problems. Identifies and pursues innovative approaches to resolve issues.

•Deliver Results for Clients - Proactively addresses clients stated and unstated needs.

•Collaborate within Teams and Across Boundaries - Collaborates across boundaries, gives own perspective, and willingly receives diverse perspectives.

•Create, Apply and Share Knowledge - Applies knowledge across WBG to strengthen solutions for internal and/or external clients