Description
Responsibilities
• Monitors alerting tools and also handles escalated incidents from Helpdesk, Desk Side Team (Desktop Support), Network Team and end users.
• Triages alerts as they come in and action appropriately
• Respond to common alerts in a consistent and repeatable manner from multiple alerting sources
• Responsible for triage of C2 alerts, Phishing attempts & AV Alerts and botnets which will make up the majority of the day to day threats
• Provide escalations of unknown threats to Level 2
• Identify security events and trigger the call list / distribution list.
Skills and Experience
• Understanding security policy and compliance considerations
• Possess solid understanding of enterprise grade technologies including operating systems, databases and web applications.
• Ability to read and understand system data including security event logs, system logs, application logs, and device logs, etc.
• Demonstrate capabilities for network traffic analysis for identifying any...