Job Description
Skip to main content
Start of main content
Job title, keywords or company
Acton ACT
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in Acton ACT
0 jobs
ICT VIP Support Officer
Department of Agriculture, Fisheries and Forestry
Canberra ACT
Visited 4 days ago
IT Service Desk Officer
Australian National University
Canberra ACT 2601
Visited 3 days ago
APS5/6 Systems Support Officer
Geoscience Australia
Canberra ACT
Cyber Security Analyst - APS 5
Australian Taxation Office
Canberra ACT
On-the-job training
View similar jobs with this employer
Resident Medical Officer | Full-time Temporary
Canberra Health Services
Canberra ACT
Salary packaging
Visa sponsorship
Visited 3 days ago
Cyber Security Adviser - APS 4
Australian Taxation Office
Canberra ACT
View similar jobs with this employer
Store Team Member
Woolworths Supermarkets
Kambah ACT
Visited 3 days ago
View similar jobs with this employer
Technical Officer
Australian National University
Canberra ACT 2601
Parental leave
Annual leave
Visited 4 days ago
Admissions Officer
Australian National University
Canberra ACT 2601
Visited 3 days ago
Retail Customer Experience
Often responds within 1 day
Dirty Janes
Fyshwick ACT 2609
Visited 5 days ago
Datacom First Nations ICT Trainee Programme
Often responds within 1 day
Datacom
Canberra ACT 2601
Work from home
Visited 2 hours ago
Web Publishing Officer - APS Level 4
Australian Government
Canberra ACT
Visited 3 hours ago
Immunisation Program Support Officer | Full-time Permanent
Health and Community Services
Canberra ACT
Barista (F&B Attendant)
LDK Healthcare
Weston Creek ACT
Visited 3 hours ago
Archivist, Australian Data Archive
Australian National University
Canberra ACT 2601
Customer Experience Specialist
Barbell Foods
Canberra ACT 2601
Visited 4 days ago
View similar jobs with this employer
Barista/All Rounder
Espresso Room
Canberra ACT 2600
Visited 5 days ago
SABA - Casual Sales Consultant - Canberra
APG & Co
Canberra ACT 2601
Referral program
Employee assistance program
Visited 5 days ago
SABA - Casual Sales Consultant - Canberra
Saba
Canberra ACT 2601
Referral program
Employee assistance program
Visited 5 days ago
IT Service Desk Analyst
EFEX
Fyshwick ACT 2609
Birthday leave
Practice Manager
MR recruitment
Deakin ACT
Visited 3 days ago
Picker/Forklift Driver
Worksforyou
Mitchell ACT
Visited 4 days ago
Contract & Procurement Support Officer
Sprinx Pvt. Ltd.
Canberra ACT
Visited 4 days ago
Storage Consultant
Storage King
Belconnen ACT
Parental leave
Annual leave
Insurance services
On-site parking
Grounds & Maintenance Officer
Levande
Page ACT 2614
Visited 4 days ago
View similar jobs with this employer
People also searched:
Employers: Post a Job
EFEX
Ready to take the next step in your IT career?
At efex, no two days are the same. You’ll work across a variety of client environments, get hands-on with cutting-edge technologies, and be backed by a down-to-earth team that genuinely wants you to succeed.
Who We Are
With over 20 local branches supported by a strong national presence, efex is one of Australia’s leading IT and digital services providers. We deliver right-sized solutions in IT, print, and communications that help businesses run smarter, simpler, and more efficiently.
Our culture is approachable and business-focused: we speak in plain language, build real relationships, and always put people first, both our clients and our team.
The Role
As a Service Desk Analyst, you will play a key role in supporting our clients and ensuring their IT systems run smoothly. This is a full-time role based in Canberra, offering plenty of variety and client interaction.
You will:
Provide high-quality IT support and exceptional customer service
Troubleshoot and resolve client issues across a range of technologies
Manage service requests and incidents through Salesforce
Maintain accurate ticket notes, timesheets, and documentation
Apply security best practices across implementations
Work collaboratively with colleagues to deliver seamless service
About You
You’ll thrive in this role if you have:
Previous MSP or internal IT experience
Strong customer service and client-facing skills
A solid background in:
Workstation trouble shooting
Active Directory and Microsoft 365 support
Backup and recovery processes
Remote monitoring and management tools
Servers, switches, routers, firewalls, and storage
Azure and VOIP solutions
And personally, you’ll bring:
A desire to keep learning and stay across new technologies
A friendly, positive approach to client service
Excellent communication skills
The ability to work in a fast-paced environment while staying organised
What We Offer:
Competitive salary: we recognise your expertise
Supportive, down-to-earth culture: collaboration and respect are at the core of our team
Birthday leave: celebrate your day, on us
Wellbeing leave: take up to two days from your personal leave each year to focus on your wellbeing
Career pathways: choose the direction that suits you best, whether that’s advancing your technical expertise, stepping into project work, or moving towards leadership opportunities as they arise
Challenging, rewarding work: every day brings variety with new clients, problems, and technologies to solve
Why Join efex?
This is more than just a helpdesk role; it’s an opportunity to grow with one of Australia’s fastest-growing MSPs. You’ll gain exposure to diverse environments and cutting-edge technologies while being supported every step of the way.
Apply now!
Please note: all shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process.
Company Overview
Please visit https://www.efex.com.au for more information
Start of main content
Job title, keywords or company
Acton ACT
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in Acton ACT
0 jobs
ICT VIP Support Officer
Department of Agriculture, Fisheries and Forestry
Canberra ACT
Visited 4 days ago
IT Service Desk Officer
Australian National University
Canberra ACT 2601
Visited 3 days ago
APS5/6 Systems Support Officer
Geoscience Australia
Canberra ACT
Cyber Security Analyst - APS 5
Australian Taxation Office
Canberra ACT
On-the-job training
View similar jobs with this employer
Resident Medical Officer | Full-time Temporary
Canberra Health Services
Canberra ACT
Salary packaging
Visa sponsorship
Visited 3 days ago
Cyber Security Adviser - APS 4
Australian Taxation Office
Canberra ACT
View similar jobs with this employer
Store Team Member
Woolworths Supermarkets
Kambah ACT
Visited 3 days ago
View similar jobs with this employer
Technical Officer
Australian National University
Canberra ACT 2601
Parental leave
Annual leave
Visited 4 days ago
Admissions Officer
Australian National University
Canberra ACT 2601
Visited 3 days ago
Retail Customer Experience
Often responds within 1 day
Dirty Janes
Fyshwick ACT 2609
Visited 5 days ago
Datacom First Nations ICT Trainee Programme
Often responds within 1 day
Datacom
Canberra ACT 2601
Work from home
Visited 2 hours ago
Web Publishing Officer - APS Level 4
Australian Government
Canberra ACT
Visited 3 hours ago
Immunisation Program Support Officer | Full-time Permanent
Health and Community Services
Canberra ACT
Barista (F&B Attendant)
LDK Healthcare
Weston Creek ACT
Visited 3 hours ago
Archivist, Australian Data Archive
Australian National University
Canberra ACT 2601
Customer Experience Specialist
Barbell Foods
Canberra ACT 2601
Visited 4 days ago
View similar jobs with this employer
Barista/All Rounder
Espresso Room
Canberra ACT 2600
Visited 5 days ago
SABA - Casual Sales Consultant - Canberra
APG & Co
Canberra ACT 2601
Referral program
Employee assistance program
Visited 5 days ago
SABA - Casual Sales Consultant - Canberra
Saba
Canberra ACT 2601
Referral program
Employee assistance program
Visited 5 days ago
IT Service Desk Analyst
EFEX
Fyshwick ACT 2609
Birthday leave
Practice Manager
MR recruitment
Deakin ACT
Visited 3 days ago
Picker/Forklift Driver
Worksforyou
Mitchell ACT
Visited 4 days ago
Contract & Procurement Support Officer
Sprinx Pvt. Ltd.
Canberra ACT
Visited 4 days ago
Storage Consultant
Storage King
Belconnen ACT
Parental leave
Annual leave
Insurance services
On-site parking
Grounds & Maintenance Officer
Levande
Page ACT 2614
Visited 4 days ago
View similar jobs with this employer
People also searched:
Employers: Post a Job
EFEX
Ready to take the next step in your IT career?
At efex, no two days are the same. You’ll work across a variety of client environments, get hands-on with cutting-edge technologies, and be backed by a down-to-earth team that genuinely wants you to succeed.
Who We Are
With over 20 local branches supported by a strong national presence, efex is one of Australia’s leading IT and digital services providers. We deliver right-sized solutions in IT, print, and communications that help businesses run smarter, simpler, and more efficiently.
Our culture is approachable and business-focused: we speak in plain language, build real relationships, and always put people first, both our clients and our team.
The Role
As a Service Desk Analyst, you will play a key role in supporting our clients and ensuring their IT systems run smoothly. This is a full-time role based in Canberra, offering plenty of variety and client interaction.
You will:
Provide high-quality IT support and exceptional customer service
Troubleshoot and resolve client issues across a range of technologies
Manage service requests and incidents through Salesforce
Maintain accurate ticket notes, timesheets, and documentation
Apply security best practices across implementations
Work collaboratively with colleagues to deliver seamless service
About You
You’ll thrive in this role if you have:
Previous MSP or internal IT experience
Strong customer service and client-facing skills
A solid background in:
Workstation trouble shooting
Active Directory and Microsoft 365 support
Backup and recovery processes
Remote monitoring and management tools
Servers, switches, routers, firewalls, and storage
Azure and VOIP solutions
And personally, you’ll bring:
A desire to keep learning and stay across new technologies
A friendly, positive approach to client service
Excellent communication skills
The ability to work in a fast-paced environment while staying organised
What We Offer:
Competitive salary: we recognise your expertise
Supportive, down-to-earth culture: collaboration and respect are at the core of our team
Birthday leave: celebrate your day, on us
Wellbeing leave: take up to two days from your personal leave each year to focus on your wellbeing
Career pathways: choose the direction that suits you best, whether that’s advancing your technical expertise, stepping into project work, or moving towards leadership opportunities as they arise
Challenging, rewarding work: every day brings variety with new clients, problems, and technologies to solve
Why Join efex?
This is more than just a helpdesk role; it’s an opportunity to grow with one of Australia’s fastest-growing MSPs. You’ll gain exposure to diverse environments and cutting-edge technologies while being supported every step of the way.
Apply now!
Please note: all shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process.
Company Overview
Please visit https://www.efex.com.au for more information
💡 Quick Summary
Seeking a career-building opportunity? The IT Service Desk Analyst position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.