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Acton ACT
50 km
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Dog Bather / Grooming Assistant
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EFEX
Ready to take the next step in your IT career?
At efex, no two days are the same. You’ll work across a variety of client environments, get hands-on with cutting-edge technologies, and be backed by a down-to-earth team that genuinely wants you to succeed.
Who We Are
With over 20 local branches supported by a strong national presence, efex is one of Australia’s leading IT and digital services providers. We deliver right-sized solutions in IT, print, and communications that help businesses run smarter, simpler, and more efficiently.
Our culture is approachable and business-focused: we speak in plain language, build real relationships, and always put people first, both our clients and our team.
The Role
As a Service Desk Analyst, you will play a key role in supporting our clients and ensuring their IT systems run smoothly. This is a full-time role based in Canberra, offering plenty of variety and client interaction.
You will:
Provide high-quality IT support and exceptional customer service
Troubleshoot and resolve client issues across a range of technologies
Manage service requests and incidents through Salesforce
Maintain accurate ticket notes, timesheets, and documentation
Apply security best practices across implementations
Work collaboratively with colleagues to deliver seamless service
About You
You’ll thrive in this role if you have:
Previous MSP or internal IT experience
Strong customer service and client-facing skills
A solid background in:
Workstation trouble shooting
Active Directory and Microsoft 365 support
Backup and recovery processes
Remote monitoring and management tools
Servers, switches, routers, firewalls, and storage
Azure and VOIP solutions
And personally, you’ll bring:
A desire to keep learning and stay across new technologies
A friendly, positive approach to client service
Excellent communication skills
The ability to work in a fast-paced environment while staying organised
What We Offer:
Competitive salary: we recognise your expertise
Supportive, down-to-earth culture: collaboration and respect are at the core of our team
Birthday leave: celebrate your day, on us
Wellbeing leave: take up to two days from your personal leave each year to focus on your wellbeing
Career pathways: choose the direction that suits you best, whether that’s advancing your technical expertise, stepping into project work, or moving towards leadership opportunities as they arise
Challenging, rewarding work: every day brings variety with new clients, problems, and technologies to solve
Why Join efex?
This is more than just a helpdesk role; it’s an opportunity to grow with one of Australia’s fastest-growing MSPs. You’ll gain exposure to diverse environments and cutting-edge technologies while being supported every step of the way.
Apply now!
Please note: all shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process.
Company Overview
Please visit https://www.efex.com.au for more information
Start of main content
Job title, keywords or company
Acton ACT
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in Acton ACT
0 jobs
Dog Bather / Grooming Assistant
Pawparazzi Pet Braddon
Braddon ACT 2612
Employee discount
Visited 55 minutes ago
Cyber Security Adviser - APS 4
Australian Taxation Office
Canberra ACT
Visited 2 hours ago
View similar jobs with this employer
Customer Experience Specialist
Barbell Foods
Hume ACT 2620
Employee discount
Gym membership
Visited 1 minute ago
View similar jobs with this employer
Area Manager - ACT
Often responds within 2 days
Roll'd
Canberra ACT 2601
Fuel card
Company phone
Visited 2 minutes ago
Dental Assistant/Receptionist
Kippax Dental
Holt ACT 2615
Employee mentoring program
Free food
Employee discount
Visited 2 hours ago
SABA - Part-Time Assistant Store Manager - Canberra
Saba
Canberra ACT 2601
Referral program
Parental leave
Employee assistance program
Visited 2 hours ago
IT Service Desk Analyst
EFEX
Fyshwick ACT 2609
Birthday leave
Visited 2 hours ago
Transport Operations Officer
Capital Region Community Services
Bruce ACT
Employee assistance program
Salary packaging
Visited 0 minutes ago
Junior Cafe All-Rounder
DOCKSIDE CAFE KINGSTON
Kingston ACT 2604
Free drinks
Free food
Employee discount
Visited 2 hours ago
Dental Assistant
Kippax Dental
Holt ACT 2615
Employee mentoring program
Free food
Employee discount
Visited 2 hours ago
Practice Manager
MR recruitment
Deakin ACT
Visited 2 hours ago
Qualified Educator - Bruce Ridge Early Childhood Centre
Capital Region Community Services
Bruce ACT
Employee assistance program
Salary packaging
Visited 1 hour ago
Community Development Facilitator
Capital Region Community Services
Canberra ACT
Employee assistance program
Salary packaging
Visited 2 hours ago
Client Experience Officer
Often responds within 1 day
Ability Action Australia
Bruce ACT 2617
Insurance services
Employee assistance program
Visited 2 hours ago
Barista/All Rounder
Espresso Room
Canberra ACT 2600
Visited 2 hours ago
Ukrainian Language teacher -ID: 1106362
Language Trainers
Canberra ACT
Visited 1 hour ago
Emergency Medicine CMO (Career Medical Officer) | 2h from Sydney
Mediix
Canberra ACT 2601
Visited 1 hour ago
SABA - Part-Time Assistant Store Manager - Canberra
APG & Co
Canberra ACT 2601
Referral program
Parental leave
Employee assistance program
Visited 2 hours ago
Design and Technology/Digital Technologies Teacher
Burgmann Anglican School
Gungahlin ACT 2912
On-site parking
Visited 1 hour ago
Contract & Procurement Support Officer
Sprinx Pvt. Ltd.
Canberra ACT
Visited 1 hour ago
Residential Aged Care Funding (AN-ACC) Assessor - ACT
Australian Healthcare Associates
Canberra ACT 2601
Travel reimbursement
Visited 2 hours ago
View similar jobs with this employer
Picker/Forklift Driver
Worksforyou
Mitchell ACT
Visited 2 hours ago
Experienced Residential Cleaner — Contractor Partnership
The Cleaning Giants
Canberra ACT
Visited 1 hour ago
Love to perform? Join the Sparkles team! ✨
Lucy Sparkles & Friends Canberra
Canberra ACT
Professional development assistance
Employee mentoring program
Profit sharing
Visited 2 hours ago
Grounds & Maintenance Officer
Levande
Page ACT 2614
Visited 1 hour ago
View similar jobs with this employer
People also searched:
Employers: Post a Job
EFEX
Ready to take the next step in your IT career?
At efex, no two days are the same. You’ll work across a variety of client environments, get hands-on with cutting-edge technologies, and be backed by a down-to-earth team that genuinely wants you to succeed.
Who We Are
With over 20 local branches supported by a strong national presence, efex is one of Australia’s leading IT and digital services providers. We deliver right-sized solutions in IT, print, and communications that help businesses run smarter, simpler, and more efficiently.
Our culture is approachable and business-focused: we speak in plain language, build real relationships, and always put people first, both our clients and our team.
The Role
As a Service Desk Analyst, you will play a key role in supporting our clients and ensuring their IT systems run smoothly. This is a full-time role based in Canberra, offering plenty of variety and client interaction.
You will:
Provide high-quality IT support and exceptional customer service
Troubleshoot and resolve client issues across a range of technologies
Manage service requests and incidents through Salesforce
Maintain accurate ticket notes, timesheets, and documentation
Apply security best practices across implementations
Work collaboratively with colleagues to deliver seamless service
About You
You’ll thrive in this role if you have:
Previous MSP or internal IT experience
Strong customer service and client-facing skills
A solid background in:
Workstation trouble shooting
Active Directory and Microsoft 365 support
Backup and recovery processes
Remote monitoring and management tools
Servers, switches, routers, firewalls, and storage
Azure and VOIP solutions
And personally, you’ll bring:
A desire to keep learning and stay across new technologies
A friendly, positive approach to client service
Excellent communication skills
The ability to work in a fast-paced environment while staying organised
What We Offer:
Competitive salary: we recognise your expertise
Supportive, down-to-earth culture: collaboration and respect are at the core of our team
Birthday leave: celebrate your day, on us
Wellbeing leave: take up to two days from your personal leave each year to focus on your wellbeing
Career pathways: choose the direction that suits you best, whether that’s advancing your technical expertise, stepping into project work, or moving towards leadership opportunities as they arise
Challenging, rewarding work: every day brings variety with new clients, problems, and technologies to solve
Why Join efex?
This is more than just a helpdesk role; it’s an opportunity to grow with one of Australia’s fastest-growing MSPs. You’ll gain exposure to diverse environments and cutting-edge technologies while being supported every step of the way.
Apply now!
Please note: all shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process.
Company Overview
Please visit https://www.efex.com.au for more information
💡 Quick Summary
Seeking a career-building opportunity? The IT Service Desk Analyst position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.