Job Description
Please connect with me on LinkedIn as well @Grant Price
Job Title: IT Support Analyst
Location: Houston-77056
Salary/Payrate: $55K-$65K annually and AWESOME benefits!!!
Work Environment: Hybrid (4 days in office/1 remote)
Term: Permanent
Bachelor’s degree required: No
Referral Fee: AMS will pay $500 should the person you refer gets hired
JOB DESCRIPTION
Job Summary: IT Support Analyst – Houston, TX
Our client, a well-regarded law firm in Houston, is seeking a full-time, in-office IT Support Analyst to join their Information Technology Services team. This entry-level role reports to the Director of IT and is ideal for professionals with 3 years of IT support experience, preferably within the legal industry.
Key Responsibilities:
• Provide Tier 1 help desk support via ticketing system
• Troubleshoot software, hardware, and networking issues for both onsite and remote users
• Assist with user onboarding and offboarding
• Maintain IT inventory and manage equipment check-in/out
• Support anti-virus software, patch management, and network troubleshooting
• Help maintain the help desk portal and document internal how-tos
• Set up and support conference room tech and user phone/headset systems
Required Skills:
• Proficiency in Microsoft Windows 11, Office Suite, and Active Directory
• Basic networking knowledge (TCP/IP, DHCP, DNS)
• Understanding of Group Policies, file and print services, and event log analysis
• Experience with Microsoft Teams, Teams Telephony, and Ivanti systems
• Strong organizational, communication, and customer service skills
Physical Requirements:
• Must be able to lift up to 30 pounds
Education:
• Minimum high school diploma or equivalent
Job Title: IT Support Analyst
Location: Houston-77056
Salary/Payrate: $55K-$65K annually and AWESOME benefits!!!
Work Environment: Hybrid (4 days in office/1 remote)
Term: Permanent
Bachelor’s degree required: No
Referral Fee: AMS will pay $500 should the person you refer gets hired
JOB DESCRIPTION
Job Summary: IT Support Analyst – Houston, TX
Our client, a well-regarded law firm in Houston, is seeking a full-time, in-office IT Support Analyst to join their Information Technology Services team. This entry-level role reports to the Director of IT and is ideal for professionals with 3 years of IT support experience, preferably within the legal industry.
Key Responsibilities:
• Provide Tier 1 help desk support via ticketing system
• Troubleshoot software, hardware, and networking issues for both onsite and remote users
• Assist with user onboarding and offboarding
• Maintain IT inventory and manage equipment check-in/out
• Support anti-virus software, patch management, and network troubleshooting
• Help maintain the help desk portal and document internal how-tos
• Set up and support conference room tech and user phone/headset systems
Required Skills:
• Proficiency in Microsoft Windows 11, Office Suite, and Active Directory
• Basic networking knowledge (TCP/IP, DHCP, DNS)
• Understanding of Group Policies, file and print services, and event log analysis
• Experience with Microsoft Teams, Teams Telephony, and Ivanti systems
• Strong organizational, communication, and customer service skills
Physical Requirements:
• Must be able to lift up to 30 pounds
Education:
• Minimum high school diploma or equivalent
💡 Quick Summary
Seeking a career-building opportunity? The IT Support Analyst- 357875* position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Houston offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
