IT Support Deployment Officer

Full job description

IT Support Deployment Officer

Transformation, Assets & Information

Temporary Full Time (to end June 2026)

Stream A Level 1 $65,143

Hervey Bay

At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of Building Better Communities Together.

What we are looking for:

It’s an exciting time - due to program and hardware updates, we’re looking for an IT Support Deployment Officer to join our high performing IT Support team through to end of June 2026. You’ll be responsible for triaging helpdesk requests, user account management, and deploying devices.

What your day will look like:

Installing computer hardware and software as required

Managing corporate systems and network user permissions

Recording and tracing IT assets

Providing a high level of customer service

Please click here to view a full position description.

What you’ll need for success:

Experience installing PC hardware and strong computer skills

Strong communications skills with the ability to convey technical information to a non technical audience

Ability to carry transport PC hardware

Record keeping skills

Benefits of Working with Council

Committed to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program, Boss to Coach.

We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the LGMA 2023 Excellence in Innovation award. Click here to review our Employee Value Proposition.

What we Offer:

Values based culture

Employee discount shopping program

Professional development

Flexible working arrangements including work from home

Study assistance program

Novated leasing

24/7 access to Employee Assistance Program

Paid maternity and paternity leave

Paid emergency services leave

Uniform subsidy

Years of service rewards

Apply now:

Applications close 11pm on Monday 4th August 2025

A cover letter outlining your suitability for the role, and a current resume is required.

For further details please contact David Coleman, IT Support Coordinator, on david.coleman@frasercoast.qld.gov.au