Job Description
System & Network Management
Maintain, troubleshoot, and upgrade restaurant IT infrastructure (computers, printers, servers, routers, Wi-Fi, etc.).
Ensure uninterrupted internet connectivity and secure network access.
Monitor data backups, system updates, and antivirus/security tools.
POS & Software Support
Manage and support POS (Point of Sale) systems for billing, KOTs, and order management.
Provide immediate technical assistance for POS issues to minimize downtime during operations.
Coordinate with POS vendors for upgrades, maintenance, and troubleshooting.
Ensure integration between POS, inventory, and accounting systems.
Hardware & Device Management
Install and configure desktops, laptops, printers, biometric devices, and CCTV systems.
Ensure smooth functioning of handheld/tablet ordering devices.
Monitor AMC (Annual Maintenance Contracts) and coordinate with vendors for repairs/replacements.
Data Security & Compliance
Implement data protection protocols to safeguard customer and company information.
Regularly update and audit IT systems for compliance with company and legal standards.
Manage user access rights, passwords, and system permissions.
Operational Support
Provide day-to-day IT support to restaurant staff and management.
Train employees on IT systems, POS usage, and basic troubleshooting.
Document IT processes, issues, and resolutions.
Coordination & Reporting
Liaise with external IT vendors and service providers.
Maintain IT inventory (licenses, equipment, warranties, consumables).
Report IT performance, incidents, and improvement plans to management.
⸻
Requirements
Bachelor’s degree/diploma in IT, Computer Science, or related field.
2–4 years of IT support experience (hospitality/restaurant industry preferred).
Hands-on knowledge of POS systems, networking, Windows/Mac OS, and MS Office.
Strong troubleshooting skills and ability to work under pressure.
Good communication skills and customer-service mindset.
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Food provided
Experience:
IT support executive: 3 years (Preferred)
Work Location: In person
Maintain, troubleshoot, and upgrade restaurant IT infrastructure (computers, printers, servers, routers, Wi-Fi, etc.).
Ensure uninterrupted internet connectivity and secure network access.
Monitor data backups, system updates, and antivirus/security tools.
POS & Software Support
Manage and support POS (Point of Sale) systems for billing, KOTs, and order management.
Provide immediate technical assistance for POS issues to minimize downtime during operations.
Coordinate with POS vendors for upgrades, maintenance, and troubleshooting.
Ensure integration between POS, inventory, and accounting systems.
Hardware & Device Management
Install and configure desktops, laptops, printers, biometric devices, and CCTV systems.
Ensure smooth functioning of handheld/tablet ordering devices.
Monitor AMC (Annual Maintenance Contracts) and coordinate with vendors for repairs/replacements.
Data Security & Compliance
Implement data protection protocols to safeguard customer and company information.
Regularly update and audit IT systems for compliance with company and legal standards.
Manage user access rights, passwords, and system permissions.
Operational Support
Provide day-to-day IT support to restaurant staff and management.
Train employees on IT systems, POS usage, and basic troubleshooting.
Document IT processes, issues, and resolutions.
Coordination & Reporting
Liaise with external IT vendors and service providers.
Maintain IT inventory (licenses, equipment, warranties, consumables).
Report IT performance, incidents, and improvement plans to management.
⸻
Requirements
Bachelor’s degree/diploma in IT, Computer Science, or related field.
2–4 years of IT support experience (hospitality/restaurant industry preferred).
Hands-on knowledge of POS systems, networking, Windows/Mac OS, and MS Office.
Strong troubleshooting skills and ability to work under pressure.
Good communication skills and customer-service mindset.
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Food provided
Experience:
IT support executive: 3 years (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The IT Support Executive ( restaurant) position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.