Job Description
PayPlus is a leading fintech company specialising in integrated payment solutions, enabling New Zealand businesses to accept Alipay, WeChat Pay, and UnionPay across POS, e-commerce, and cloud-based systems. The company delivers secure, real-time payment processing and system integration services across multiple industries including retail, tourism, and hospitality.
We are seeking a Systems Analyst to support the design, integration, and optimisation of payment systems and digital transaction workflows. This role focuses on analysing business requirements, designing system integration solutions, and coordinating API-based payment implementations across multiple platforms. This is a permanent full time position, you will be required to work at least 40 hours per week between Monday to Friday.
Key Responsibilities:
1. Business & System Requirements Analysis
Engage with internal stakeholders and merchant clients to gather, document, and validate business and system requirements for payment integration solutions
Analyse existing merchant systems (POS, e-commerce platforms, mobile apps) to determine compatibility with PayPlus payment gateway
Translate business needs into detailed functional and technical specifications
2. Payment Integration & System Design
Design end-to-end payment workflows, including transaction initiation, processing, settlement, and reporting
Develop system integration frameworks for connecting third-party payment providers via APIs, SDKs, and middleware
Define data structures, message formats, and interface specifications for transaction processing
3. API & Interface Specification
Produce detailed API integration documentation, including request/response formats, authentication protocols, and error handling
Coordinate with external payment providers and internal teams to ensure successful system interfacing
Support testing and validation of API integrations to ensure reliability and performance
4. System Evaluation & Optimisation
Evaluate existing payment systems and identify areas for performance improvement, scalability, and reliability
Analyse transaction data flows to optimise processing efficiency and reduce failure rates
Recommend enhancements to system architecture and integration design
5. Testing, Implementation & Support
Develop test cases and participate in system integration testing (SIT) and user acceptance testing (UAT)
Support deployment of new integration solutions and system upgrades
Investigate and resolve system integration issues and transaction errors
6. Documentation & Compliance
Maintain comprehensive technical documentation, including system architecture diagrams, integration specifications, and process flows
Ensure all system designs comply with payment industry standards and security protocols
7. Stakeholder Coordination
Liaise with developers, payment providers, and merchant technical teams to ensure smooth implementation
Provide technical guidance to non-technical stakeholders regarding system capabilities and constraints
Skills & Experience
At least a Bachelor’s degree in Computer Science, Information Systems, or a related field OR
At least two years of relevant experience
Strong analytical and problem-solving skills
Understanding of system integration, APIs, and data exchange formats (e.g. JSON, XML)
Knowledge of databases and transaction processing systems
Experience or exposure to payment systems, fintech platforms, or digital services is advantageous
Excellent communication skills and ability to work with both technical and non-technical stakeholders
We are seeking a Systems Analyst to support the design, integration, and optimisation of payment systems and digital transaction workflows. This role focuses on analysing business requirements, designing system integration solutions, and coordinating API-based payment implementations across multiple platforms. This is a permanent full time position, you will be required to work at least 40 hours per week between Monday to Friday.
Key Responsibilities:
1. Business & System Requirements Analysis
Engage with internal stakeholders and merchant clients to gather, document, and validate business and system requirements for payment integration solutions
Analyse existing merchant systems (POS, e-commerce platforms, mobile apps) to determine compatibility with PayPlus payment gateway
Translate business needs into detailed functional and technical specifications
2. Payment Integration & System Design
Design end-to-end payment workflows, including transaction initiation, processing, settlement, and reporting
Develop system integration frameworks for connecting third-party payment providers via APIs, SDKs, and middleware
Define data structures, message formats, and interface specifications for transaction processing
3. API & Interface Specification
Produce detailed API integration documentation, including request/response formats, authentication protocols, and error handling
Coordinate with external payment providers and internal teams to ensure successful system interfacing
Support testing and validation of API integrations to ensure reliability and performance
4. System Evaluation & Optimisation
Evaluate existing payment systems and identify areas for performance improvement, scalability, and reliability
Analyse transaction data flows to optimise processing efficiency and reduce failure rates
Recommend enhancements to system architecture and integration design
5. Testing, Implementation & Support
Develop test cases and participate in system integration testing (SIT) and user acceptance testing (UAT)
Support deployment of new integration solutions and system upgrades
Investigate and resolve system integration issues and transaction errors
6. Documentation & Compliance
Maintain comprehensive technical documentation, including system architecture diagrams, integration specifications, and process flows
Ensure all system designs comply with payment industry standards and security protocols
7. Stakeholder Coordination
Liaise with developers, payment providers, and merchant technical teams to ensure smooth implementation
Provide technical guidance to non-technical stakeholders regarding system capabilities and constraints
Skills & Experience
At least a Bachelor’s degree in Computer Science, Information Systems, or a related field OR
At least two years of relevant experience
Strong analytical and problem-solving skills
Understanding of system integration, APIs, and data exchange formats (e.g. JSON, XML)
Knowledge of databases and transaction processing systems
Experience or exposure to payment systems, fintech platforms, or digital services is advantageous
Excellent communication skills and ability to work with both technical and non-technical stakeholders
💡 Quick Summary
Seeking a career-building opportunity? The IT System analyst position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
