Job Description
Full job description
Job Summary
The Opportunity:
The IT Technician and system test analyst is responsible for providing advanced technical support, troubleshooting hardware and software issues, and ensuring the efficient operation of IT systems. This role involves working closely with end-users, handling escalated support requests, and assisting in maintaining and improving the IT infrastructure. The candidate will ideally have advanced testing skills and knowledge, and can undertake in-depth analysis of technical and business specifications and produce detailed requirements with respect to test materials, environments, tools and resources required to deliver testing activities, whilst also being involved in the development of test plans and may lead a small test team. Performs testing, development, and execution activities that require specialist skills in testing toolsets. This is a fast-paced environment where you will have the chance to grow and build upon your existing knowledge and ability.
Responsibilities
Key Responsibilities:
Creates test cases and identifies test data in response to clearly defined requirements. Includes the creation of test cases in areas of technical testing specialism.
Executes test cases and records test results per established test plan(s). Includes the execution of test cases in areas of technical testing specialism.
Test results checking and reporting.
Test Incident (Defect) logging, investigation and support.
Collects testing-related measurements and metrics.
Organises test materials, environments, tools and resources required to deliver the planned testing activities and coordinates the testing delivery against the schedule, reporting test progress, risks and incidents and collecting test measurements and metrics.
Creates high-quality test plan documents on small to medium projects or discrete pieces of work that address the requirements and mitigate the risks of the solution under test.
Accountable for the deliverables of the test team for a small project to the agreed schedule.
Understands the requirements for testing within the project and agrees on the testing scope with stakeholders.
Your experience
Produces accurate test cases that address clearly defined requirements.
Produces test cases with appropriate technical detail for the target audience responsible for test execution.
Good familiarity with testing tools eg JIRA.
Uses risk to identify where more or less testing is required based on testing outcomes.
Produces unambiguous test plans that address project requirements and risks and contribute to the test strategy.
Effectively communicates the testing strategy and plans throughout the project & customer teams.
Successfully delivers all testing activities in the test plans within forecast and timescale constraints.
Demonstrable troubleshooting skills and approach to defect resolution.
Qualifications and Skills:
Associate’s or Bachelor’s degree in Information Technology, Computer Science, Business Communication or a related field (or equivalent work experience).
5+ years of experience in IT support, desktop support, or technical troubleshooting.
knowledge of Windows and Linux operating systems.
Experience and knowledge in Microsoft and cloud technologies for integration analyst testing.
Experience with business analysis, QA testing, and SDLC concepts.
Familiarity with Coding and DevOps testing
Excellent problem-solving skills and the ability to work under pressure.
Strong communication and customer service skills.
Ability to work independently and as part of a team.
Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or ITIL Foundation are a plus.
Work Environment & Benefits:
Competitive salary with performance-based incentives.
Career growth opportunities and professional development programs.
Collaborative and fast-paced work environment.
Flexible work arrangements, including remote support options.
Comprehensive health, wellness, and retirement benefits.
Application Process: Interested candidates should submit their resume and cover letter to [Company Email/HR Contact]. Shortlisted candidates will be contacted for further assessment.
Join our team and be a key player in delivering exceptional IT support and innovative technology solutions!
If you possess these skills and are looking to contribute to a dynamic team environment, we encourage you to apply for this exciting opportunity.
Our Company (https://digitalqits.com)
Our Culture
How we hire:- (https://digitalqits.com/business/5)
Also, submit the updated CV to [email protected]
Job Type: Fixed term contract
Contract length: 12 months
Pay: Up to £42,000.00 per year
Work authorisation:
United Kingdom (required)
Work Location: Remote
Application deadline: 01/11/2026
Reference ID: DQ/UK/IT/1015_102026
Expected start date: 20/11/2026
Job Summary
The Opportunity:
The IT Technician and system test analyst is responsible for providing advanced technical support, troubleshooting hardware and software issues, and ensuring the efficient operation of IT systems. This role involves working closely with end-users, handling escalated support requests, and assisting in maintaining and improving the IT infrastructure. The candidate will ideally have advanced testing skills and knowledge, and can undertake in-depth analysis of technical and business specifications and produce detailed requirements with respect to test materials, environments, tools and resources required to deliver testing activities, whilst also being involved in the development of test plans and may lead a small test team. Performs testing, development, and execution activities that require specialist skills in testing toolsets. This is a fast-paced environment where you will have the chance to grow and build upon your existing knowledge and ability.
Responsibilities
Key Responsibilities:
Creates test cases and identifies test data in response to clearly defined requirements. Includes the creation of test cases in areas of technical testing specialism.
Executes test cases and records test results per established test plan(s). Includes the execution of test cases in areas of technical testing specialism.
Test results checking and reporting.
Test Incident (Defect) logging, investigation and support.
Collects testing-related measurements and metrics.
Organises test materials, environments, tools and resources required to deliver the planned testing activities and coordinates the testing delivery against the schedule, reporting test progress, risks and incidents and collecting test measurements and metrics.
Creates high-quality test plan documents on small to medium projects or discrete pieces of work that address the requirements and mitigate the risks of the solution under test.
Accountable for the deliverables of the test team for a small project to the agreed schedule.
Understands the requirements for testing within the project and agrees on the testing scope with stakeholders.
Your experience
Produces accurate test cases that address clearly defined requirements.
Produces test cases with appropriate technical detail for the target audience responsible for test execution.
Good familiarity with testing tools eg JIRA.
Uses risk to identify where more or less testing is required based on testing outcomes.
Produces unambiguous test plans that address project requirements and risks and contribute to the test strategy.
Effectively communicates the testing strategy and plans throughout the project & customer teams.
Successfully delivers all testing activities in the test plans within forecast and timescale constraints.
Demonstrable troubleshooting skills and approach to defect resolution.
Qualifications and Skills:
Associate’s or Bachelor’s degree in Information Technology, Computer Science, Business Communication or a related field (or equivalent work experience).
5+ years of experience in IT support, desktop support, or technical troubleshooting.
knowledge of Windows and Linux operating systems.
Experience and knowledge in Microsoft and cloud technologies for integration analyst testing.
Experience with business analysis, QA testing, and SDLC concepts.
Familiarity with Coding and DevOps testing
Excellent problem-solving skills and the ability to work under pressure.
Strong communication and customer service skills.
Ability to work independently and as part of a team.
Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or ITIL Foundation are a plus.
Work Environment & Benefits:
Competitive salary with performance-based incentives.
Career growth opportunities and professional development programs.
Collaborative and fast-paced work environment.
Flexible work arrangements, including remote support options.
Comprehensive health, wellness, and retirement benefits.
Application Process: Interested candidates should submit their resume and cover letter to [Company Email/HR Contact]. Shortlisted candidates will be contacted for further assessment.
Join our team and be a key player in delivering exceptional IT support and innovative technology solutions!
If you possess these skills and are looking to contribute to a dynamic team environment, we encourage you to apply for this exciting opportunity.
Our Company (https://digitalqits.com)
Our Culture
How we hire:- (https://digitalqits.com/business/5)
Also, submit the updated CV to [email protected]
Job Type: Fixed term contract
Contract length: 12 months
Pay: Up to £42,000.00 per year
Work authorisation:
United Kingdom (required)
Work Location: Remote
Application deadline: 01/11/2026
Reference ID: DQ/UK/IT/1015_102026
Expected start date: 20/11/2026
💡 Quick Summary
Seeking a career-building opportunity? The IT Technician & System Test Analyst position is now open for candidates interested in the Technician Jobs sector. This role in Lacock offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.
