Job Description
Immediate basis hiring candidates for MNC US Process Night Shift with very good English Communication skills.
Job description
Customer Service Executive - Job Duties (International Voice Process US and UK) :
· Responsible for Taking inbound calls from customers in US and UK
· Learn and practice on existing and new products offered
· Thoroughly Learn functions of software and products offered to customers
· Speak with clients globally primarily from USA through: Chat, Phone & Email
· Co-ordinate with other departments to resolve customer queries and fulfil needs
· Complete all assigned customer tickets timely and ensure customer satisfaction
· Documentation of cases on the Portal and other efficiently use tools like – Word, Power Point and Excel
Benefits: Night Shift Allowance, Meal Allowance, Transport Allowance, Overtime, Performance Bonus, Paid Leaves
Job Types: Full-time, Permanent
Job Types: Full-time, Regular / Permanent
Salary: ₹20,000.00 - ₹40,000.00 per month
Schedule:
• Night shift
• Rotational shift
Education:
• Bachelor's (Preferred)
Experience:
• International BPO: 2 years (Required)
Language:
• English (Required)
Shift availability:
• Night Shift (Required)
• Overnight Shift (Required)
Work Location: One location
Speak with the employer
++1 +558XXXXXX
Application Deadline: 31/12/2026
Job description
Customer Service Executive - Job Duties (International Voice Process US and UK) :
· Responsible for Taking inbound calls from customers in US and UK
· Learn and practice on existing and new products offered
· Thoroughly Learn functions of software and products offered to customers
· Speak with clients globally primarily from USA through: Chat, Phone & Email
· Co-ordinate with other departments to resolve customer queries and fulfil needs
· Complete all assigned customer tickets timely and ensure customer satisfaction
· Documentation of cases on the Portal and other efficiently use tools like – Word, Power Point and Excel
Benefits: Night Shift Allowance, Meal Allowance, Transport Allowance, Overtime, Performance Bonus, Paid Leaves
Job Types: Full-time, Permanent
Job Types: Full-time, Regular / Permanent
Salary: ₹20,000.00 - ₹40,000.00 per month
Schedule:
• Night shift
• Rotational shift
Education:
• Bachelor's (Preferred)
Experience:
• International BPO: 2 years (Required)
Language:
• English (Required)
Shift availability:
• Night Shift (Required)
• Overnight Shift (Required)
Work Location: One location
Speak with the employer
++1 +558XXXXXX
Application Deadline: 31/12/2026
💡 Quick Summary
Seeking a career-building opportunity? The IT|BPO | International Voice | U|S| U|K position is now open for candidates interested in the BPO Jobs sector. This role in Gujarat offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
