Job Description
Job description
Must Have knowledge & Experience 3 years of relevant experience in Troubleshooting VOIP related issue Unable to make call Call connects with no sound VOIP phone does not turn On Echo during voice call Knowledge of LAN and WAN Systems First level Support to end users Escalation and resolution follow-up with other parties like vendors Microsoft Office Suite 2003/2007/2013 Configuration and support of MS-Outlook,O365 and other emailing systems Support Skype/Teams Windows XP/7/10 and Apple Macintosh Operating systems Understand Active directory Understand protocols – LAN/WAN, TCP/IP, DNS, DHCP, FTP, VPN, Cisco Router, Switch and Hubs Configure/troubleshoot standalone and Network Printers, Scanners, Network Cards, Memory and other peripheral devices Network end point testing Antivirus End point protection Should be able to configure and trouble-shoot business standard applications
Must Have knowledge & Experience 3 years of relevant experience in Troubleshooting VOIP related issue Unable to make call Call connects with no sound VOIP phone does not turn On Echo during voice call Knowledge of LAN and WAN Systems First level Support to end users Escalation and resolution follow-up with other parties like vendors Microsoft Office Suite 2003/2007/2013 Configuration and support of MS-Outlook,O365 and other emailing systems Support Skype/Teams Windows XP/7/10 and Apple Macintosh Operating systems Understand Active directory Understand protocols – LAN/WAN, TCP/IP, DNS, DHCP, FTP, VPN, Cisco Router, Switch and Hubs Configure/troubleshoot standalone and Network Printers, Scanners, Network Cards, Memory and other peripheral devices Network end point testing Antivirus End point protection Should be able to configure and trouble-shoot business standard applications
💡 Quick Summary
Seeking a career-building opportunity? The ITC Infotech | Desktop Support Engineer position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
