ITOM Consultant - Event Management

💰 ₹18,000 - ₹28,800 (Est.) 📍 Central Delhi

Job Description

Urgent Hiring | ITOM Consultant (Strong Event Management) | Remote | Immediate Joiners.

We have an urgent opening for an ITOM Consultant with expertise in Event Management. If you have 6+ years of experience and are available to join immediately, this opportunity is for you!.

Job Details :

Role : ITOM Consultant (Event Management).

Experience : 6+ years.

Module : ITOM + Strong Event Management.

Location : Remote

Availability : Immediate.

We are seeking a highly skilled and experienced ITOM Consultant to join our dynamic team. The ideal candidate will possess deep expertise in IT Operations Management (ITOM) with a strong focus on event management, infrastructure monitoring, and automation. This role requires hands-on experience in configuring, implementing, and optimizing event correlation and alert management systems. Proficiency in ServiceNow ITOM, CMDB, and Discovery is highly desirable.

Key Responsibilities :

- Design, implement, and manage event management processes and tools.

- Monitor and analyze event data to identify trends and potential issues.

- Develop and maintain event correlation rules and alert thresholds.

- Implement and maintain comprehensive IT infrastructure monitoring solutions.

- Develop and implement automation scripts and workflows to improve efficiency and reduce manual effort.

- Ensure proactive monitoring and alerting of critical IT infrastructure components.

- Configure, implement, and optimize event correlation and alert management systems.

- Develop and refine alert policies to minimize false positives and ensure timely incident response.

- Troubleshoot and resolve complex event correlation and alert management issues.

- Utilize ServiceNow ITOM modules for event management, infrastructure monitoring, and automation.

- Configure and maintain the ServiceNow CMDB to ensure data accuracy and completeness.

- Implement and manage ServiceNow Discovery to automate the population of the CMDB.

- Analyze complex ITOM data to identify root causes of issues and recommend solutions.

- Provide expert troubleshooting support for ITOM-related incidents.

- Develop and maintain documentation for ITOM processes and procedures.

- Collaborate with cross-functional teams to ensure effective ITOM implementation and support.

- Communicate effectively with stakeholders to provide updates and resolve issues.

- Participate in ITOM strategy and planning sessions.

Required Skills and Qualifications :

- 6-8 years of experience in IT Operations Management (ITOM).

- Strong hands-on experience in event management.

- Proven ability to configure, implement, and optimize event correlation and alert management systems.

- Extensive experience in IT infrastructure monitoring and automation.

- Strong analytical and troubleshooting skills.

- Excellent communication and interpersonal skills.

- Experience with ServiceNow ITOM, CMDB, and Discovery.

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- Competitive salary and benefits package.

- Opportunities for professional development and growth.

- Dynamic and collaborative work environment.
(ref:hirist.tech)

💡 Quick Summary

Seeking a career-building opportunity? The ITOM Consultant - Event Management position is now open for candidates interested in the Event Management Jobs sector. This role in Central Delhi offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.

Sponsored

Job Details

Company Name: Runmap Infotech Private Ltd

Frequently Asked Questions

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The expected salary for ITOM Consultant - Event Management in Central Delhi is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, ITOM Consultant - Event Management is an on-site position based in Central Delhi. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for ITOM Consultant - Event Management. Previous experience in Event Management Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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