Job Description
Full Job Description
About the company:
Risaa IVF is a network of 10+ IVF clinics located in India, Nepal, and Afghanistan and has its headquarters in New Delhi. Risaa IVF is backed with India’s leading IVF specialist Dr. Rita Bakshi along with a solid team that is committed to providing you with a warm and understanding environment while you seek fertility diagnosis and treatment with us. Established in 2012, Risaa IVF provides state-of-the-art IVF Lab with latest world-class equipment and technology.
Tele Caller-Patient Counselor (experience with IVF/Hospital)
Job Summary
Essential Functions/Job Duties:
Responsible along with sales professional for overall 100% customer satisfaction rating for assigned account base
Maintain CRM system with accurate customer and pipeline information for assigned accounts
Job Description:
· Follow up clients and convert leads to sale in systematic manner
· Satisfy customer on given best solutions and procedures on phone/meeting
· Meeting patients to discuss their emotional, physiological & lifestyle issues.
· Providing relevant information and resources specific to the patients needs.
· To minimize doctors time by explaining and clearing the doubts of the patients.
· To explain about the intensity of the disease and to encourage the patients to come for follow up.
· To explain to the patients about the location and the facilities available in the centre to enable and help them to select appropriate place to take treatment.
· To explain to the patients about the modern method of IVF treatment and its cost.
· Follow up and co-ordinate for the treatment plan
· Assist Doctors/Consultants for their client related query
.
Key Skills
Good communication skill, presentable personality, eager to serve client
Minimum 1-2 years of experience in any IVF Centre
About the company:
Risaa IVF is a network of 10+ IVF clinics located in India, Nepal, and Afghanistan and has its headquarters in New Delhi. Risaa IVF is backed with India’s leading IVF specialist Dr. Rita Bakshi along with a solid team that is committed to providing you with a warm and understanding environment while you seek fertility diagnosis and treatment with us. Established in 2012, Risaa IVF provides state-of-the-art IVF Lab with latest world-class equipment and technology.
Tele Caller-Patient Counselor (experience with IVF/Hospital)
Job Summary
Essential Functions/Job Duties:
Responsible along with sales professional for overall 100% customer satisfaction rating for assigned account base
Maintain CRM system with accurate customer and pipeline information for assigned accounts
Job Description:
· Follow up clients and convert leads to sale in systematic manner
· Satisfy customer on given best solutions and procedures on phone/meeting
· Meeting patients to discuss their emotional, physiological & lifestyle issues.
· Providing relevant information and resources specific to the patients needs.
· To minimize doctors time by explaining and clearing the doubts of the patients.
· To explain about the intensity of the disease and to encourage the patients to come for follow up.
· To explain to the patients about the location and the facilities available in the centre to enable and help them to select appropriate place to take treatment.
· To explain to the patients about the modern method of IVF treatment and its cost.
· Follow up and co-ordinate for the treatment plan
· Assist Doctors/Consultants for their client related query
.
Key Skills
Good communication skill, presentable personality, eager to serve client
Minimum 1-2 years of experience in any IVF Centre
💡 Quick Summary
Seeking a career-building opportunity? The IVF Patient Counselor position is now open for candidates interested in the MIS Executive sector. This role in delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
