Job Description
Job details
Here’s how the job details align with your profile.
Job type
Full-time
Location
The Spine 2 Paddington Village, Liverpool
Full job description
As a programme administrator you will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit.
Purpose and scope
The successful candidates will:
Be exceptionally organised and interested in improving processes
Enjoy communicating with a range of individuals, developing great working relationships
Be experienced at working in project support roles
Have a passion for improving the healthcare workforce and its services.
About the role
As an administrator, you will make an impact every day by:
Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification.
Organise accreditation assessments and process applications and results.
Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered.
Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately.
Keep up to date and accurate records.
Support team with administrative support relating to quality improvement projects.
Contribute to the development of new guidance materials.
Continuously strive for improvement and proactively identify more efficient ways of working.
You will need outstanding organisational skills and the ability to liaise and communicate confidently with a range of people. Using initiative and being able to work flexibly as a member of a busy team are also essential qualities.
About us
Accreditation is a method of improving the quality of healthcare by assessing clinical services in relation to agreed standards. The Accreditation Unit team pride themselves on their dedication to delivering high quality work and making a difference. We have a culture of involvement; everyone’s views matter and we want you to contribute your ideas and help shape and improve what we do.
Further information
This is a fantastic opportunity for an ambitious individual with a commitment to our core values – collaboration, learning and taking care. For an informal discussion about this role, please contact Thabo Nhemachena, JAG Senior Coordinator ([email protected]).
For more information about the role and RCP, please view the role description attachment at the bottom of this page.
How to apply
Please click "Apply Now" to submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted.
For an informal discussion about this role, candidates are welcome to contact our recruitment team on:
Email: [email protected]
Telephone: 020 XXXXXX
Closing date: 01 February 2026
Interviewing date: w/c 09 February 2026
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, ****** orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Here’s how the job details align with your profile.
Job type
Full-time
Location
The Spine 2 Paddington Village, Liverpool
Full job description
As a programme administrator you will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit.
Purpose and scope
The successful candidates will:
Be exceptionally organised and interested in improving processes
Enjoy communicating with a range of individuals, developing great working relationships
Be experienced at working in project support roles
Have a passion for improving the healthcare workforce and its services.
About the role
As an administrator, you will make an impact every day by:
Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification.
Organise accreditation assessments and process applications and results.
Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered.
Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately.
Keep up to date and accurate records.
Support team with administrative support relating to quality improvement projects.
Contribute to the development of new guidance materials.
Continuously strive for improvement and proactively identify more efficient ways of working.
You will need outstanding organisational skills and the ability to liaise and communicate confidently with a range of people. Using initiative and being able to work flexibly as a member of a busy team are also essential qualities.
About us
Accreditation is a method of improving the quality of healthcare by assessing clinical services in relation to agreed standards. The Accreditation Unit team pride themselves on their dedication to delivering high quality work and making a difference. We have a culture of involvement; everyone’s views matter and we want you to contribute your ideas and help shape and improve what we do.
Further information
This is a fantastic opportunity for an ambitious individual with a commitment to our core values – collaboration, learning and taking care. For an informal discussion about this role, please contact Thabo Nhemachena, JAG Senior Coordinator ([email protected]).
For more information about the role and RCP, please view the role description attachment at the bottom of this page.
How to apply
Please click "Apply Now" to submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted.
For an informal discussion about this role, candidates are welcome to contact our recruitment team on:
Email: [email protected]
Telephone: 020 XXXXXX
Closing date: 01 February 2026
Interviewing date: w/c 09 February 2026
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, ****** orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
💡 Quick Summary
Seeking a career-building opportunity? The JAG Programme Administrator position is now open for candidates interested in the Customer Care Executive sector. This role in Liverpool offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
