Job Description
Markovate
Customer Service Representative (Chat Support)
Markovate • New Delhi, Delhi • via LinkedIn
18 hours ago
Full–time
Apply on LinkedIn
Job description
About us:
Welcome to Markovate, where innovation meets excellence! With 50+ engineers, we excel in AI, ML, Blockchain, Cloud, and Web development. Our clients include Dell, Walmart, Nestle, NVMS, Kraftfoods, and Aisle 24 among others. Having delivered 300+ digital products, we offer a dynamic environment for professionals. Join us and be part of a team shaping the future of technology, working on impactful projects that redefine industries. Continuous learning, a talented team, and a customized approach make Markovate an exciting place to advance your career. Explore opportunities with us and contribute to building the future of AI and digital solutions!
We are currently expanding our team and seeking a talented and customer-focused individual to join us as a Customer Service Representative for our Client's Chat Support team.
Responsibilities:
• Engage with customers via web chat and email to address inquiries, resolve issues, and provide service information.
• Offer prompt, accurate, and professional responses to customer queries.
• Work during the night shift hours to support our global customer base.
• Maintain a high level of alertness and attentiveness during the night hours.
• Collaborate with customers across various chat platforms to deliver consistent and effective support.
• Manage multiple customer interactions simultaneously.
• Develop a deep understanding of our services to provide detailed and relevant information to customers.
• Identify and resolve customer issues, escalating to higher levels of support when necessary.
• Troubleshoot technical problems and provide step-by-step guidance.
• Maintain accurate and detailed records of customer interactions, transactions, and resolutions.
• Provide insights and feedback on common customer issues.
Requirements:
• Must have 2-3 years of previous experience in customer service, with a focus on chat support.
• Ability to work during the night shift hours.
• Should have working knowledge of the Freshchat platform.
• Must have proficiency in written English.
• Excellent communication skills with a strong command of grammar and spelling.
• Tech-savvy with the ability to navigate multiple systems and platforms.
• Strong problem-solving skills and a proactive approach to customer issues.
PLEASE APPLY ONLY IF YOU HAVE INTERNATIONAL (US/UK/CANADA) CHAT EXPERIENCE.
Why Join Us:
At Markovate, you'll be part of a forward-thinking team that embraces innovation and excellence. We offer opportunities to work on groundbreaking projects that make a significant impact. If you are passionate about customer service and thrive in a dynamic, fast-paced environment, we would love to hear from you.
Apply Today!
Join us in shaping the future of technology and making a difference in the digital world. Apply now to become a part of the Markovate family!
Report this listing
More jobs at Markovate
See web results for Markovate
Work Fox Solutions
Java + Angular Full stack developer
Work Fox Solutions • India • via LinkedIn
13 hours ago
Full–time
Apply on LinkedIn
Apply directly on Jobaaj
Apply on Trabajo.org
Apply on Expertini
Apply on Jobrapido.com
Apply on Kit Job
Job description
Company Description
Work Fox Solutions is a recruitment agency that focuses on connecting top talent with forward-thinking companies to help them thrive in today's dynamic landscape. They provide end-to-end recruitment services, executive search, talent acquisition strategies, HR consulting, and personalized career counseling. By combining human intuition with data-driven insights, Work Fox Solutions builds trust, transparency, and long-term partnerships with clients and candidates.
Role Description
This is a full-time remote role for a Java + Angular Full Stack Developer at Work Fox Solutions. The developer will be responsible for both back-end and front-end web development, software development, and full-stack development using technologies such as Angular, Java, and CSS. The day-to-day tasks include designing, implementing, and maintaining web applications, as well as collaborating with cross-functional teams to deliver high-quality products.
Qualifications
• Back-End Web Development and Software Development skills
• Front-End Development and Cascading Style Sheets (CSS) skills
• Full-Stack Development proficiency
• Experience with Java and Angular technologies
• Strong problem-solving and analytical skills
• Excellent communication and collaboration abilities
• Bachelor's degree in Computer Science or related field
Customer Service Representative (Chat Support)
Markovate • New Delhi, Delhi • via LinkedIn
18 hours ago
Full–time
Apply on LinkedIn
Job description
About us:
Welcome to Markovate, where innovation meets excellence! With 50+ engineers, we excel in AI, ML, Blockchain, Cloud, and Web development. Our clients include Dell, Walmart, Nestle, NVMS, Kraftfoods, and Aisle 24 among others. Having delivered 300+ digital products, we offer a dynamic environment for professionals. Join us and be part of a team shaping the future of technology, working on impactful projects that redefine industries. Continuous learning, a talented team, and a customized approach make Markovate an exciting place to advance your career. Explore opportunities with us and contribute to building the future of AI and digital solutions!
We are currently expanding our team and seeking a talented and customer-focused individual to join us as a Customer Service Representative for our Client's Chat Support team.
Responsibilities:
• Engage with customers via web chat and email to address inquiries, resolve issues, and provide service information.
• Offer prompt, accurate, and professional responses to customer queries.
• Work during the night shift hours to support our global customer base.
• Maintain a high level of alertness and attentiveness during the night hours.
• Collaborate with customers across various chat platforms to deliver consistent and effective support.
• Manage multiple customer interactions simultaneously.
• Develop a deep understanding of our services to provide detailed and relevant information to customers.
• Identify and resolve customer issues, escalating to higher levels of support when necessary.
• Troubleshoot technical problems and provide step-by-step guidance.
• Maintain accurate and detailed records of customer interactions, transactions, and resolutions.
• Provide insights and feedback on common customer issues.
Requirements:
• Must have 2-3 years of previous experience in customer service, with a focus on chat support.
• Ability to work during the night shift hours.
• Should have working knowledge of the Freshchat platform.
• Must have proficiency in written English.
• Excellent communication skills with a strong command of grammar and spelling.
• Tech-savvy with the ability to navigate multiple systems and platforms.
• Strong problem-solving skills and a proactive approach to customer issues.
PLEASE APPLY ONLY IF YOU HAVE INTERNATIONAL (US/UK/CANADA) CHAT EXPERIENCE.
Why Join Us:
At Markovate, you'll be part of a forward-thinking team that embraces innovation and excellence. We offer opportunities to work on groundbreaking projects that make a significant impact. If you are passionate about customer service and thrive in a dynamic, fast-paced environment, we would love to hear from you.
Apply Today!
Join us in shaping the future of technology and making a difference in the digital world. Apply now to become a part of the Markovate family!
Report this listing
More jobs at Markovate
See web results for Markovate
Work Fox Solutions
Java + Angular Full stack developer
Work Fox Solutions • India • via LinkedIn
13 hours ago
Full–time
Apply on LinkedIn
Apply directly on Jobaaj
Apply on Trabajo.org
Apply on Expertini
Apply on Jobrapido.com
Apply on Kit Job
Job description
Company Description
Work Fox Solutions is a recruitment agency that focuses on connecting top talent with forward-thinking companies to help them thrive in today's dynamic landscape. They provide end-to-end recruitment services, executive search, talent acquisition strategies, HR consulting, and personalized career counseling. By combining human intuition with data-driven insights, Work Fox Solutions builds trust, transparency, and long-term partnerships with clients and candidates.
Role Description
This is a full-time remote role for a Java + Angular Full Stack Developer at Work Fox Solutions. The developer will be responsible for both back-end and front-end web development, software development, and full-stack development using technologies such as Angular, Java, and CSS. The day-to-day tasks include designing, implementing, and maintaining web applications, as well as collaborating with cross-functional teams to deliver high-quality products.
Qualifications
• Back-End Web Development and Software Development skills
• Front-End Development and Cascading Style Sheets (CSS) skills
• Full-Stack Development proficiency
• Experience with Java and Angular technologies
• Strong problem-solving and analytical skills
• Excellent communication and collaboration abilities
• Bachelor's degree in Computer Science or related field
💡 Quick Summary
Seeking a career-building opportunity? The Java | Angular Full stack developer position is now open for candidates interested in the Work from home Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.