Job Description
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2026-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some careers have more impact than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
HSBC Technology India (HTI) is a key function within the HSBC that builds and maintains its information technology systems. Based in Pune, Hyderabad and Bengaluru, it’s employing more than 15K professionals. Our multi-disciplined teams composed of architects, developers, business analysts, quality assurance, production support and infrastructure experts collaborate with HSBC businesses across the globe and empowered to push the boundaries of technology by applying DevOps and Agile ways of working. HSBC has invested more than $15B in technology since 2017 enabling its business on API/Microservices, Cloud adoption, Data Science, Artificial intelligence, Distributed Ledger, Biometrics etc.
We are currently seeking an experienced professional to join our team in the role of Production Support Engineer.
In this role, your Principal responsibilities are:
Work in shifts to monitor live alerts, analyse them and take proactive actions
Analyse technical issues and provide solutions with effective use of existing techniques/tools
Respond and resolve to consumer’s enquiries/queries from production support prospective.
Collaborate in the triage calls and regular updates to stakeholders.
Document recurring technical issues with the solution provided
Adherence to the timelines/SLAs on fixing the issues based on priority.
Be available for support when any issue occurs outside the working hours.
Requirements
To be successful in this role, you should meet the following requirements:
2-4 years of previous production support experience including working in shift is a must.
Experience on JAVA and Springboot is a must
Strong analytical and problem solving capabilities is a must
Self-motivated and ability to work independently is a must
Experience in Mulesoft is desirable
Experience in tools like Git, JMeter, Splunk, AppDynamics is desirable
Strong communication skill is desirable
Knowledge of any cloud technologies (AWS/GCP/Azure) is desirable
You’ll achieve more when you join HSBC.
www.hsbc.com/careers.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India
Some careers have more impact than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
HSBC Technology India (HTI) is a key function within the HSBC that builds and maintains its information technology systems. Based in Pune, Hyderabad and Bengaluru, it’s employing more than 15K professionals. Our multi-disciplined teams composed of architects, developers, business analysts, quality assurance, production support and infrastructure experts collaborate with HSBC businesses across the globe and empowered to push the boundaries of technology by applying DevOps and Agile ways of working. HSBC has invested more than $15B in technology since 2017 enabling its business on API/Microservices, Cloud adoption, Data Science, Artificial intelligence, Distributed Ledger, Biometrics etc.
We are currently seeking an experienced professional to join our team in the role of Production Support Engineer.
In this role, your Principal responsibilities are:
Work in shifts to monitor live alerts, analyse them and take proactive actions
Analyse technical issues and provide solutions with effective use of existing techniques/tools
Respond and resolve to consumer’s enquiries/queries from production support prospective.
Collaborate in the triage calls and regular updates to stakeholders.
Document recurring technical issues with the solution provided
Adherence to the timelines/SLAs on fixing the issues based on priority.
Be available for support when any issue occurs outside the working hours.
Requirements
To be successful in this role, you should meet the following requirements:
2-4 years of previous production support experience including working in shift is a must.
Experience on JAVA and Springboot is a must
Strong analytical and problem solving capabilities is a must
Self-motivated and ability to work independently is a must
Experience in Mulesoft is desirable
Experience in tools like Git, JMeter, Splunk, AppDynamics is desirable
Strong communication skill is desirable
Knowledge of any cloud technologies (AWS/GCP/Azure) is desirable
You’ll achieve more when you join HSBC.
www.hsbc.com/careers.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India
💡 Quick Summary
Seeking a career-building opportunity? The Java| Springboot|Production Support|Software Engineer||WPB IT position is now open for candidates interested in the Software Developer Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.
