Job Description
JIO _ Gujarat Work from home _ Voice process BPO...
WP-Buddy
Ahmedabad, Gujarat
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11 hours ago₹1.28L an hourFull–time
Job Responsibilities :
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
+. Resolve customer queries within agreed timelines
10.Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact Center policies, procedures, code of conduct and
💡 Quick Summary
Seeking a career-building opportunity? The JIO | Gujarat Work from home | Voice process position is now open for candidates interested in the BPO Jobs sector. This role in Gujarat offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
