Job Description
Answer calls professionally to provide information about products
2. Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken
3. Follow up to ensure that appropriate actions were taken on customers' requests.
4. Refer unresolved customer grievances or special requests to designated departments for further investigation.
5. Answer questions about products or the company
6. Ask questions to understand customer requirements
7. Enter and update customer information in the database
8. Handle grievances to preserve the company s reputation
+. Keep records of calls and sales and note useful information
FUNCTIONAL AREA
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2. Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken
3. Follow up to ensure that appropriate actions were taken on customers' requests.
4. Refer unresolved customer grievances or special requests to designated departments for further investigation.
5. Answer questions about products or the company
6. Ask questions to understand customer requirements
7. Enter and update customer information in the database
8. Handle grievances to preserve the company s reputation
+. Keep records of calls and sales and note useful information
FUNCTIONAL AREA
Customer Support Executive, Customer Support Executive Jobs, Customer Support Executive Jobs in Bangalore, Customer Support Executive Jobs in Bengaluru, Customer Care, Customer Care Executive, Biological Industry Jobs, Biological Industry Jobs in Bangalore, Biological Industry Jobs in Bengaluru, Jobs For Biological Industry in Banglore, Biological Industry Jobs in Telangana, Biological Jobs, Biological Jobs in Bangalore, Biological Jobs in Bengaluru, Medical & Biological Recruitment Agencies in Bangalore, Medical & Biological Placement Agencies in Bangalore, Medical & Biological Placement Consultants in Bangalore, Medical & Biological Recruitment Consultants in Bangalore, Medical Recruitment agencies in Bangalore, Medical & Biological Industry Jobs Placement Agency in Bangalore, Medical & Biological Recruitment Agencies in India, Medical & Biological Placement Agencies in India, Medical & Biological Placement Consultants in India, Medical & Biological Recruitment Consultants in India, Medical Recruitment agencies in India, Medical & Biological Industry Jobs Placement Agency in India.
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💡 Quick Summary
Seeking a career-building opportunity? The Jobs For Customer Support position is now open for candidates interested in the BPO Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.