Job Description
2. Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken
3. Follow up to ensure that appropriate actions were taken on customers' requests.
4. Refer unresolved customer grievances or special requests to designated departments for further investigation.
5. Answer questions about products or the company
6. Ask questions to understand customer requirements
7. Enter and update customer information in the database
8. Handle grievances to preserve the company s reputation
+. Keep records of calls and sales and note useful information
FUNCTIONAL AREA
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💡 Quick Summary
Seeking a career-building opportunity? The Jobs For Customer Support position is now open for candidates interested in the BPO Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
