Jobs in Ahmedabad for Female Ahmedabad
Job details
Job description, work day and responsibilities
Call Center (female) Jobs Ahmedabad 2024- Ahmedabad
Call Center Job Description:
Jobs in Ahmedabad for Female - You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.
You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.
You will also inform customers of the product terms and features and project a professional company image through voice and online interactions.
Post Details:
Company Name: WP-Buddy
Post: Call Center (female)
Employment Type: Full Time
Qualification: Graduation
Job Experience: 1 - 3 Year
Salary: 25,000/- to 35,000/- Per Month
Industry: Private
Job Location: Ahmedabad, Gujarat
Working Hours: 8 Hours
Work Remotely: No
About Organization:
Hey WordPress’ers! My name is Florian But you can call me “Flow”. I’m a WordPress Plugin Developer and working on WP-Buddy.com for years now. So, yes. I’m the founder.
I’ve been coding websites for more than 15 years. In early 2012 I fully focused on doing WordPress plugins only.
That’s it basically! there is not a lot to say except that I’m a frequent traveler (you almost always find me on WordCamps for example) and I play Didgeridoo! ;)
Call Center Female Job Responsibilities:
Answer incoming calls and respond to customer’s emails
Management and resolve customer complaints
Sell products and place customer orders in the computer system
Identify and escalate issues to supervisors
Provide product and service information to customers
Research required information using available resources
Research, identify, and resolve customer complaints using applicable software
Process orders, forms, and application
Route calls to appropriate resources
Document all call information according to standard operating procedures
Recognize, document, and alert the management team of trends in customer calls
Follow up customer calls where necessary
Upsell products and services
Complete call logs and reports
Other duties as assigned
Call Center Female Job Required Skills:
High school diploma or equivalent
Proficient in relevant computer applications
1-3 years of experience in a call center environment
Knowledge of customer service practices and principles
Excellent data entry and typing skills
Superior listening, verbal, and written communication skills
Ability to handle stressful situation appropriately
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Company address
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Offer ID: #321301,
Published: 2 weeks ago,
Company registered: 3 years ago
