Job Description
Responsibilities:
- Greet and welcome guests, offering them a warm and memorable arrival experience.
- Handle guest inquiries, requests, and complaints professionally and efficiently.
- Coordinate with other departments to ensure personalized and timely service delivery.
- Assist guests with reservations, bookings, and event arrangements.
- Provide information about the services and facilities at Thrones.
- Gather guest feedback to help improve the overall experience.
• Requirements:
- Previous experience in a similar role in the hospitality industry is preferred.
- Strong interpersonal and communication skills.
- Ability to handle high-pressure situations with professionalism.
- A passion for delivering excellent customer service.
- Flexibility to work in shifts, including weekends and evenings.
• What We Offer:
- A competitive salary and benefits package.
- Opportunities for growth and advancement within a dynamic environment.
- A chance to be part of a luxurious experience that redefines hospitality.
Pay: ₹12,500.00 - ₹25,000.00 per month
• Benefits:
- Cell phone reimbursement
- Commuter assistance
- Food provided
Internet reimbursement
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
• Experience:
- total work: 2 years (preferred)
Work Location: In person
- Greet and welcome guests, offering them a warm and memorable arrival experience.
- Handle guest inquiries, requests, and complaints professionally and efficiently.
- Coordinate with other departments to ensure personalized and timely service delivery.
- Assist guests with reservations, bookings, and event arrangements.
- Provide information about the services and facilities at Thrones.
- Gather guest feedback to help improve the overall experience.
• Requirements:
- Previous experience in a similar role in the hospitality industry is preferred.
- Strong interpersonal and communication skills.
- Ability to handle high-pressure situations with professionalism.
- A passion for delivering excellent customer service.
- Flexibility to work in shifts, including weekends and evenings.
• What We Offer:
- A competitive salary and benefits package.
- Opportunities for growth and advancement within a dynamic environment.
- A chance to be part of a luxurious experience that redefines hospitality.
Pay: ₹12,500.00 - ₹25,000.00 per month
• Benefits:
- Cell phone reimbursement
- Commuter assistance
- Food provided
Internet reimbursement
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
• Experience:
- total work: 2 years (preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Join Thrones As a Guest Relations Executive position is now open for candidates interested in the Hotel Jobs sector. This role in Karnal offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
