Job Description
Great Opportunity to Join Tata Group, Currently hiring Jr. Customer Service Executive – Telecom Network Operations and Maintenance in Ahmedabad India at Tata Communication in Operations Manager Segment, Refer below details to apply Tata Communications Careers in Ahmedabad
Job Title : Jr. Customer Service Executive – Telecom Network Operations and Maintenance
Work Location : Ahmedabad India
Reference ID: 7807XXXXXX
Job Details :
Key Objective / Purpose of Job:
1-2 years of Telecom & large tier 1-2 service provider experience for Core network alarm and fault management and managing VPN customers complains.
• 1st level troubleshooting & resolution of IP network faults in mobility and enterprise network environment.
• Cross function & vendor coordination
• First line analysis of incidents / issues and the restoration of the service
• Tracking and the escalation of events to relevant support services
• Forwarding calls to the appropriate Field Support Team where required
•...
Job Title : Jr. Customer Service Executive – Telecom Network Operations and Maintenance
Work Location : Ahmedabad India
Reference ID: 7807XXXXXX
Job Details :
Key Objective / Purpose of Job:
1-2 years of Telecom & large tier 1-2 service provider experience for Core network alarm and fault management and managing VPN customers complains.
• 1st level troubleshooting & resolution of IP network faults in mobility and enterprise network environment.
• Cross function & vendor coordination
• First line analysis of incidents / issues and the restoration of the service
• Tracking and the escalation of events to relevant support services
• Forwarding calls to the appropriate Field Support Team where required
•...
💡 Quick Summary
Seeking a career-building opportunity? The Jr| Customer Service Executive | Telecom Network Operations and Maintenance position is now open for candidates interested in the Technician Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.