Job Description
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TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
Hi There,
I am Mahmood Bafana Senior Talent Acquisition Specialist with TechnoGenInc, we are looking to hire a Talented Professional with below skill set to work with one of our clients and came across your profile and wondering if you might interested or exploring the job market, if so, Please share me your resume at
Position: Jr VOIP Engineer
Location: Washington, DC-Hybrid
Duration: Contract
Clearance: Must be able to obtain and maintain a Public Trust.
Job Description
Experience: Must have 2 years of related experience managing voice networks, possessing basic skills and knowledge to manage handsets and devices for voice services.
Duties:
Performs administration of voice handsets and devices, enrolling, activating, and managing devices used to provide voice services.
Top Qualifications, Skills, Experience or Certifications:
Experience with CS2100/ VoIP programming.
Experience with Service Now.
Identifying and escalating high-priority issues to the appropriate stakeholders when necessary.
Ensuring that service level agreements are met by monitoring queue performance and taking corrective actions when necessary.
Distributing tasks evenly among team members based on their availability and skillset to optimize efficiency.
Coordinating customer inquiries across various channels, ensuring timely responses.
Job Role Specific Requirements:
Core responsibilities and duties; highlight day-to-day activities:
Perform moves, adds, changes, and disconnects daily. Troubleshoot any issues.
Preferred skills and qualifications:
NetPlus database knowledge.
TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
Hi There,
I am Mahmood Bafana Senior Talent Acquisition Specialist with TechnoGenInc, we are looking to hire a Talented Professional with below skill set to work with one of our clients and came across your profile and wondering if you might interested or exploring the job market, if so, Please share me your resume at
Position: Jr VOIP Engineer
Location: Washington, DC-Hybrid
Duration: Contract
Clearance: Must be able to obtain and maintain a Public Trust.
Job Description
Experience: Must have 2 years of related experience managing voice networks, possessing basic skills and knowledge to manage handsets and devices for voice services.
Duties:
Performs administration of voice handsets and devices, enrolling, activating, and managing devices used to provide voice services.
Top Qualifications, Skills, Experience or Certifications:
Experience with CS2100/ VoIP programming.
Experience with Service Now.
Identifying and escalating high-priority issues to the appropriate stakeholders when necessary.
Ensuring that service level agreements are met by monitoring queue performance and taking corrective actions when necessary.
Distributing tasks evenly among team members based on their availability and skillset to optimize efficiency.
Coordinating customer inquiries across various channels, ensuring timely responses.
Job Role Specific Requirements:
Core responsibilities and duties; highlight day-to-day activities:
Perform moves, adds, changes, and disconnects daily. Troubleshoot any issues.
Preferred skills and qualifications:
NetPlus database knowledge.
💡 Quick Summary
Seeking a career-building opportunity? The Jr VOIP Engineer In Washington, DC-Hybrid position is now open for candidates interested in the Government Job Alert sector. This role in Washington offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.