Job Description
Role Purpose: Jumio is seeking a driven Technical Support professional looking to join our Jumio Technical Support team, based in Jaipur, INDIA. As an individual contributor, reporting to the Manager, you will get the chance to work within an international startup as part of a great team where each and every member’s opinion matters. We have offices in Palo Alto, London, Montreal, Vienna, Singapore, Linz, Jaipur and Udaipur.
Role Value:
You should be proactive, high-energy, motivated, an excellent communicator, confident and detail-oriented. You have a commitment to excellence and a desire to delight customers. You have a desire to learn how to solve problems and know the importance of making the right decisions.
Responsibilities:
• Take ownership of common customer issues reported and see problems through to resolution.
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
• Provides prompt and accurate feedback to customers.
Role Value:
You should be proactive, high-energy, motivated, an excellent communicator, confident and detail-oriented. You have a commitment to excellence and a desire to delight customers. You have a desire to learn how to solve problems and know the importance of making the right decisions.
Responsibilities:
• Take ownership of common customer issues reported and see problems through to resolution.
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
• Provides prompt and accurate feedback to customers.
💡 Quick Summary
Seeking a career-building opportunity? The Jumio Technical Support position is now open for candidates interested in the Technician Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.
