Junior Analyst

The Consultant will be part of the operations team, supporting a project team with all operational tasks including but not limited to Data Entry, Claim Review, UND/FWD linking, and case status reporting. Together, they will provide consistent superior client service.The ideal candidate will have excellent verbal and written communication skills, be consultative and solution-oriented, and be capable of managing multiple priorities.The Analyst must be a team player, committed to fostering a team environment and building cooperation between team members to provide the highest quality service to clients.Handle claim-related data entry tasks to support mailed letters and claim formsProactive review of active cases to ensure mail and web correspondence is handled timely and effectively, escalating questions or potential challenges identified on the caseSupport project teams in ensuring timely completion of claim reviewPrepare weekly status reporting and summaries on cases according to requirements set by clients. Perform analysis of reporting and ensure quality assurance.Participate in training and ensure understanding of materials before beginning tasksCommunicate verbally and in writing with project team members, on projects to ensure appropriate understanding of all projectsTrack all hours worked on each project accurately.Qualifications:Attention to detailAbility to performs repetitive tasks with a high degree of accuracyComfortable working with minimal supervisionKnowledge of Microsoft OfficeExperience in the legal field or in a service industry highly preferred.Excellent verbal and written communication skills with a professional, calm demeanor.Critical thinking skills.The ability to efficiently gather and process information in a fast-paced environment are required.High proficiency in in MS Office Suite, particularly in Excel