Job description
Junior Concierge - London

Enrich the Journeys of our People and our Guests as our Junior Desk Concierge!

The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.

Some of the brilliant benefits you will enjoy as a Junior Desk Concierge are:

Salary: 26,175.00 + service charge

Pension with company contributions

50% discount in all our restaurants and Spa treatments across our properties

Team member and Friends & Family rates across our properties

Complimentary stay after passing probation

Extensive discounts on our benefits platform

Access to private medical insurance

Interest free season ticket loan

Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing

Support through development plans, apprenticeships and world-class management development programmes to be the best you can be

Bike to work scheme

Recommend a Friend incentive

Uniforms provided and laundered complimentary

Free meals on duty

Opportunity to join our taskforces to contribute to the business focuses, community and environment

Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Junior Desk Concierge, to join our Concierge on a permanent basis, with an immediate start to consistently deliver memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As a Junior Desk Concierge, your main duties and expectations for the role will include:

Must have previous 5* Hotel Experience and a good knowledge of London.

To be aware at all times of activities in the city (theatre, arts, exhibits, concerts, shows, sports and leisure activities). To be familiar with the city restaurants and to establish contacts with them to provide maximum guest service.

To be aware at all times of all hotel services, hours of operation, key personnel and policies. Enabling to promote internal F&B outlets when possible.

To perform all reasonable services a guest may require; anticipate guest requests and requirements in order to be able to satisfy them efficiently and promptly.

To ensure the proper handling of master keys, guest messages, mail, packages, flowers and fax.

You will be required to work 44 hours per week, on a shift rota.

We are ...

#20 best company to work for in The Best Companies to Work For List 2023

One of the best hotels in London

A Leading Hotels of the World member

5 red stars

2 rosettes

Earth Check Bronze Certified 2024

If you feel your experience, personality and interest are a match for this Junior Desk Concierge role, we encourage you to apply today. What makes you unique makes us exceptional!

All applicants must be legally eligible to work in the UK