Job Description
E ngā iwi, e ngā karangatanga huri noa i te motu, tēnei te mihi atu ki a koutou katoa. He īnoi tēnei ki a koe. Tono mai ki tētahi tūnga ki te Kaunihera o Ōtautahi
About the team | Ko te rōpū nei
Join our Digital team within the Corporate Services Group at Christchurch City Council. We're a collaborative, forward-thinking group focused on delivering innovative digital solutions that enhance the experience of our citizens and support internal operations. This role sits within our team who provide configuration, development and support for both SAP and Non-SAP customer facing applications, contributing to both project delivery and business-as-usual (BAU) support.
About the role | Ko te mahi nei
As a Junior Functional Analyst, you'll play a key role in supporting the delivery of major digital projects, including customer-facing applications and the Digital Citizen Experience (DCE) initiative. This is a growth-focused role designed to help manage increased workload from large-scale projects while maintaining essential BAU tasks.
You'll work closely with senior Functional analysts and developers to:
Understand how applications function from a user perspective.
Translate business needs into functional requirements.
Follow structured workflows and contribute to solution design and testing.
Provide 2nd and 3rd level application support.
Assist in workload management and documentation.
This is a fantastic opportunity to gain exposure to enterprise systems, learn from experienced team members, and grow your technical and analytical skills in a supportive environment.
About you | Ko Koe Tēnei
You're a detail-oriented problem solver with a passion for technology and customer service. You bring:
A relevant tertiary qualification or equivalent experience.
Strong attention to detail and the ability to follow structured workflows.
A customer-focused mindset and excellent communication skills.
A basic understanding of how applications work and how to translate technical information for non-technical users.
A desire to learn and grow within a high-performing team.
Some experience in business analysis, systems analysis, or application support is a plus, however more importantly we're looking for someone with the right attitude and potential.
What's in it for you? He aha ngā hua ki a koe?
Want to be involved in shaping your City? Here at the Council we know our strength comes from our people, working together as one team to create results. When you join us, you're getting involved first hand, and contributing to crafting the Christchurch community. You will also benefit from:
Access to training programmes, workshops, and development opportunities
Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.
Collaboration - exposure to wider areas of the organisation
Benefits - a variety of benefits for Council staff from health schemes to retail discounts.
If this sounds like an interesting opportunity, you think you have what it takes and want to get involved in shaping our City then please apply today.
Additional Information | Ko ētahi atu kōrero:
At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to apply anyways.
We understand that recruitment processes can be challenging. If you require any support or adjustments to help you put your best foot forward, please reach out to us at [email protected]
Location: Te Hononga, Christchurch City Council Civic Offices - 53 Hereford Street.
Hours: Permanent, full-time.
Salary: The salary band for this position goes from $74,394 p.a. to $82,660 per annum based on a 40-hour week. Starting salaries will be based on knowledge, skills and experience the successful candidate brings to the role, and relativities both, within the immediate team and in the broader organisation for the same or similar roles.
Closing date: 13th August 2026.
Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.
About the team | Ko te rōpū nei
Join our Digital team within the Corporate Services Group at Christchurch City Council. We're a collaborative, forward-thinking group focused on delivering innovative digital solutions that enhance the experience of our citizens and support internal operations. This role sits within our team who provide configuration, development and support for both SAP and Non-SAP customer facing applications, contributing to both project delivery and business-as-usual (BAU) support.
About the role | Ko te mahi nei
As a Junior Functional Analyst, you'll play a key role in supporting the delivery of major digital projects, including customer-facing applications and the Digital Citizen Experience (DCE) initiative. This is a growth-focused role designed to help manage increased workload from large-scale projects while maintaining essential BAU tasks.
You'll work closely with senior Functional analysts and developers to:
Understand how applications function from a user perspective.
Translate business needs into functional requirements.
Follow structured workflows and contribute to solution design and testing.
Provide 2nd and 3rd level application support.
Assist in workload management and documentation.
This is a fantastic opportunity to gain exposure to enterprise systems, learn from experienced team members, and grow your technical and analytical skills in a supportive environment.
About you | Ko Koe Tēnei
You're a detail-oriented problem solver with a passion for technology and customer service. You bring:
A relevant tertiary qualification or equivalent experience.
Strong attention to detail and the ability to follow structured workflows.
A customer-focused mindset and excellent communication skills.
A basic understanding of how applications work and how to translate technical information for non-technical users.
A desire to learn and grow within a high-performing team.
Some experience in business analysis, systems analysis, or application support is a plus, however more importantly we're looking for someone with the right attitude and potential.
What's in it for you? He aha ngā hua ki a koe?
Want to be involved in shaping your City? Here at the Council we know our strength comes from our people, working together as one team to create results. When you join us, you're getting involved first hand, and contributing to crafting the Christchurch community. You will also benefit from:
Access to training programmes, workshops, and development opportunities
Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.
Collaboration - exposure to wider areas of the organisation
Benefits - a variety of benefits for Council staff from health schemes to retail discounts.
If this sounds like an interesting opportunity, you think you have what it takes and want to get involved in shaping our City then please apply today.
Additional Information | Ko ētahi atu kōrero:
At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to apply anyways.
We understand that recruitment processes can be challenging. If you require any support or adjustments to help you put your best foot forward, please reach out to us at [email protected]
Location: Te Hononga, Christchurch City Council Civic Offices - 53 Hereford Street.
Hours: Permanent, full-time.
Salary: The salary band for this position goes from $74,394 p.a. to $82,660 per annum based on a 40-hour week. Starting salaries will be based on knowledge, skills and experience the successful candidate brings to the role, and relativities both, within the immediate team and in the broader organisation for the same or similar roles.
Closing date: 13th August 2026.
Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.
💡 Quick Summary
Seeking a career-building opportunity? The Junior Functional Analyst position is now open for candidates interested in the Work from home Jobs sector. This role in Christchurch offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
