Job Description
Profile insights
Here’s how the job qualifications align with your profile.
Skills
Organisational skills
Microsoft Word
Microsoft Outlook
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Do you have experience in Organisational skills?
Job details
Here’s how the job details align with your profile.
Pay
£30,000 - £35,000 a year
Location
Manchester M22 4SN•Hybrid work
Benefits
Pulled from the full job description
Private medical insurance
Free flu jabs
Full job description
About Us
Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
The Role
This is a development role suitable for someone at an early stage of their training or learning & development career. The Junior IT Trainer will support the design and delivery of IT systems training across the firm, gaining hands-on experience while being mentored by the Digital Learning Manager and wider training team.
Responsibilities
Support the delivery of IT systems training (including Proclaim and other firm-wide applications) to new starters and existing staff.
Assist with graduate and induction training programmes, particularly the IT systems elements.
Deliver training sessions using existing materials, with increasing responsibility over time.
Provide 1:1 or small group refresher training under guidance where additional support is required.
Observe and co-facilitate training sessions to build confidence and delivery skills.
Assist in the creation and updating of training materials, including guides, walkthroughs, videos, and quick reference documents.
Support the development of engaging eLearning content using existing templates and tools.
Review and update materials to reflect system changes, upgrades, or process updates.
Help ensure learning resources are clear, accurate, and user-focused.
Work closely with the Digital Learning Manager and IT Trainer to understand training priorities and upcoming system changes.
Liaise with IT and other teams to build understanding of firm systems and processes.
Gather learner feedback following training sessions and support evaluation activity.
Maintain accurate training records, attendance, and compliance within the Learning Management System (LMS).
Take part in regular development conversations, training, and mentoring to build training capability and technical knowledge.
Person Specification
Key Skills & Attributes
Clear and confident communicator with a willingness to present and engage with groups.
Ability to explain IT concepts in a simple, user-friendly way.
Strong organisational skills with good attention to detail.
Enthusiastic, proactive, and keen to learn.
Comfortable working with both technical and non-technical colleagues.
Interest in training, digital learning, or learning & development as a career path.
Open to feedback and committed to continuous improvement.
Experience & Qualifications
Previous experience delivering training is not essential.
Experience supporting colleagues with IT systems, processes, or software (e.g. in a support, admin, or IT role) is desirable.
Good working knowledge of Microsoft 365 applications (Outlook, Word, Excel, Teams) is essential.
Experience using or supporting case management systems (Proclaim) is desirable but not required.
Exposure to eLearning tools (e.g. Rise 360, Camtasia) is desirable but training will be provided.
A qualification in training, education, or learning & development is desirable but not essential.
Salary & Hours
Salary of £30,000 - £35,000, dependent on experience
Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Benefits
Hybrid Working
3/2 hybrid working pattern after probation.
23 Days Holiday
Rising to 26 days, plus bank/public holidays.
Extra Holidays
3 holiday buy backs and an extra day for your birthday after service length requirement.
Looking After Your Health
Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.
Looking After Your Well-being
24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
Work Life / Balance
Active social committee with generous departmental and firm-wide social budget.
Here’s how the job qualifications align with your profile.
Skills
Organisational skills
Microsoft Word
Microsoft Outlook
+ show more
Do you have experience in Organisational skills?
Job details
Here’s how the job details align with your profile.
Pay
£30,000 - £35,000 a year
Location
Manchester M22 4SN•Hybrid work
Benefits
Pulled from the full job description
Private medical insurance
Free flu jabs
Full job description
About Us
Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
The Role
This is a development role suitable for someone at an early stage of their training or learning & development career. The Junior IT Trainer will support the design and delivery of IT systems training across the firm, gaining hands-on experience while being mentored by the Digital Learning Manager and wider training team.
Responsibilities
Support the delivery of IT systems training (including Proclaim and other firm-wide applications) to new starters and existing staff.
Assist with graduate and induction training programmes, particularly the IT systems elements.
Deliver training sessions using existing materials, with increasing responsibility over time.
Provide 1:1 or small group refresher training under guidance where additional support is required.
Observe and co-facilitate training sessions to build confidence and delivery skills.
Assist in the creation and updating of training materials, including guides, walkthroughs, videos, and quick reference documents.
Support the development of engaging eLearning content using existing templates and tools.
Review and update materials to reflect system changes, upgrades, or process updates.
Help ensure learning resources are clear, accurate, and user-focused.
Work closely with the Digital Learning Manager and IT Trainer to understand training priorities and upcoming system changes.
Liaise with IT and other teams to build understanding of firm systems and processes.
Gather learner feedback following training sessions and support evaluation activity.
Maintain accurate training records, attendance, and compliance within the Learning Management System (LMS).
Take part in regular development conversations, training, and mentoring to build training capability and technical knowledge.
Person Specification
Key Skills & Attributes
Clear and confident communicator with a willingness to present and engage with groups.
Ability to explain IT concepts in a simple, user-friendly way.
Strong organisational skills with good attention to detail.
Enthusiastic, proactive, and keen to learn.
Comfortable working with both technical and non-technical colleagues.
Interest in training, digital learning, or learning & development as a career path.
Open to feedback and committed to continuous improvement.
Experience & Qualifications
Previous experience delivering training is not essential.
Experience supporting colleagues with IT systems, processes, or software (e.g. in a support, admin, or IT role) is desirable.
Good working knowledge of Microsoft 365 applications (Outlook, Word, Excel, Teams) is essential.
Experience using or supporting case management systems (Proclaim) is desirable but not required.
Exposure to eLearning tools (e.g. Rise 360, Camtasia) is desirable but training will be provided.
A qualification in training, education, or learning & development is desirable but not essential.
Salary & Hours
Salary of £30,000 - £35,000, dependent on experience
Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Benefits
Hybrid Working
3/2 hybrid working pattern after probation.
23 Days Holiday
Rising to 26 days, plus bank/public holidays.
Extra Holidays
3 holiday buy backs and an extra day for your birthday after service length requirement.
Looking After Your Health
Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.
Looking After Your Well-being
24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
Work Life / Balance
Active social committee with generous departmental and firm-wide social budget.
💡 Quick Summary
Seeking a career-building opportunity? The Junior IT Trainer position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Manchester offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.