We’re passionate about helping banks to perform better, so we solely focus on creating banking software. Temenos offers cloud-native, cloud-agnostic, API-first digital banking, core banking, payments, fund management, and wealth management software products, enabling banks to deliver consistent, frictionless customer journeys and achieve market-leading cost/income performance. Our products combine the richest end-to-end packaged country model bank functionality and the most advanced technology, helping our clients go-live faster, giving them the freedom to innovate and deliver personalized experiences.

We are technology first, with 700+ published APIs, we partner with 100+ Fintechs in our marketplace. We have been recognized year after year by Gartner, IBS, and Forrester for our award-winning solutions.

Temenos is the 4th largest European Software company, with over 3000 clients in 150 countries. We are proud of our 7500+ Temenosians working across the globe to make banking better!

THE ROLE

Quality Assurance team is responsible for ensuring quality in software engineering and service management system processes. It ensures that developed software/service meets and complies with the defined or standardized quality specifications. Process Quality Assurance is an ongoing process within the Product Organization that routinely checks the developed software/service to ensure it meets the desired quality measures.

Key Responsibilities

Expertise ITIL process in incident management, problem management, change management and release management

Proactively works to identify process improvements to track and improve data quality

Taking ownership and responsibility for overall quality of deliverables.

To establish strong working relationships with selected business functions enabling strong communication and expectation management

Assists in providing training support, development, implementation and evaluation

Conduct periodic audits to check the process adherence. Has to give feedback to Delivery Team about their specific quality issues.

Collect and analyze data. Identify and share best practices.

Implements on-going quality improvement processes working with various departments

Develop and maintain tools, templates, and methodologies to support the execution and implementation of Org. policies and standards

Training

Guide/Train teams in understanding QMS.

Training the teams on the technical documents usage