Key Account Manager

Fynd is India’s largest omnichannel platform and multi-platform tech company with expertise in retail tech and products in AI, ML, big data ops, gaming+crypto, image editing and learning space. Founded in 2012 by 3 IIT Bombay alumni: Farooq Adam, Harsh Shah and Sreeraman MG. We are headquartered in Mumbai and have 1000+ brands under management, more than 10k stores and servicing 23k + pin codes.

The role of a Key Account Manager is primarily to ensure technology adaptation at the brand level. They are responsible for driving training programme for the store team . We are looking for someone who is extremely confident , enthusiastic and determined to help sales team achieve its sales target.

What will you do at Fynd?

• Onboarding and training of the Brand Stores for O2O business

• Conducting and managing Inductions, Products & Process Training

• Build annual training program and prepare feedback and assessment sessions

• Implement new activation at the stores for brand

• Design and develop marketing strategies to increase business for O2O model

• Monitor and evaluate training programs effectiveness

• Regularly evaluate ongoing training to ensure the smooth functioning of Stay abreast of the new trends and tools in the retail industry

• Interact regularly with the Brand store team, ASM, RM and Ops Head to plan growth strategies

• Responsible for the business growth for the sales team

• Review existing training material to determine appropriate

• Ensure content delivery is practiced and fluent

• Modify or create materials and manual to meet specific training needs

• Drive training program that includes web based seminars, printed manuals, training videos

Some Specific Requirements

• Bachelors degree in Marketing or relevant field

• 2+ years of work experience in Retail / Sales / Strategy / Marketing

• Good influencing and negotiation skills

• Professional communication skills including speaking, networking, presenting and writing

• Prior relevant experience as training or in sales as salesperson, with ability to demonstrate clear ROI from the training delivered

• Hunger to travel up and down the country

• Basic data/excel skills

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University: We help you upskill by organising in-house courses on important subjects Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids Experienced therapist for better mental health, improve productivity & work-life balance

We work 5 days from the office and we make sure people have everything they need:-

Free meals Snacks, goodies & a lot of fun culture