Job Description
Job responsibility :
- Periodically monitor, review and improve account performance
- Responsible for customer engagement and satisfaction
- Manage service issues by working with service assurance team/service delivery team & collection teams
- To understand the Customer's business in depth and seek opportunities for business development.
- To ensure that revenue and MRC targets are achieved with increasing company share in given set of accounts.
Span of control : Geographic- Bangalore 1, Chennai 1
Key Customer : External -ISP, Enterprise service providers, Telecom operators
Internal : Product, CSO, Finance, commercial, Technology etc.
Skills :
Necessary : Relationship management, Funnel generation ,Ownership.
Preferred : Telecom Enterprise Product understanding, Prior Telecom / IT experience.
Qualification : BE/MBA
Experience : Manager - 6 - 8 , Sr Manager - 10 ~ 12 years of relevant
Experience in telecom industry - 3 Years
Behavioral Attributes :
- Business Acumen
Dealing with Ambiguity
- Innovation Management
- Drive for Results
- Customer Focus
- Periodically monitor, review and improve account performance
- Responsible for customer engagement and satisfaction
- Manage service issues by working with service assurance team/service delivery team & collection teams
- To understand the Customer's business in depth and seek opportunities for business development.
- To ensure that revenue and MRC targets are achieved with increasing company share in given set of accounts.
Span of control : Geographic- Bangalore 1, Chennai 1
Key Customer : External -ISP, Enterprise service providers, Telecom operators
Internal : Product, CSO, Finance, commercial, Technology etc.
Skills :
Necessary : Relationship management, Funnel generation ,Ownership.
Preferred : Telecom Enterprise Product understanding, Prior Telecom / IT experience.
Qualification : BE/MBA
Experience : Manager - 6 - 8 , Sr Manager - 10 ~ 12 years of relevant
Experience in telecom industry - 3 Years
Behavioral Attributes :
- Business Acumen
Dealing with Ambiguity
- Innovation Management
- Drive for Results
- Customer Focus
💡 Quick Summary
Seeking a career-building opportunity? The Key Account Manager | Telecom |6|11 yrs position is now open for candidates interested in the MIS Executive sector. This role in Chennai, offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
