Job Description
Key Account Manager
Liaise closely with customers and operations to ensure timely updates and planning of delivery schedules.
Receive information on delivery schedules from the customer and coordinate delivery routes accordingly.
Ensure seamless delivery of goods in line with defined service level agreements (SLAs) with the warehouse and consignee.
Supervise and coordinate the receipt, unloading, and ensure adherence to standard operating procedures.
Prepare detailed monthly and annual plans for assigned accounts.
Coordinate regular business reviews with customers and superiors.
Foster strong relationships with customers and execute a comprehensive roll-out plan for new, large, and local major accounts.
Manage contract renewals and updates effectively.
Support the sales team during the presentation and closing process for new accounts.
Manage overall customer relationships, including interacting with top management (Logistics, dispatch, sales, finance, promoters).
Coordinate interactions with regional and local offices of the customer.
Facilitate information flow between major accounts and our company.
Establish and conduct regular monthly/quarterly reviews for each assigned strategic account.
Responsible for developing strategic plans for key clients, including analyzing profit/loss statements and evaluating competition for major client accounts.
Monitor customer service issues, ensuring prompt and complete resolution of client questions/problems.
Utilize all available resources to satisfy customers and delegate support personnel when necessary.
Maintain accurate, up-to-date records of major client and prospect databases.
Functional Area:
Logistics Industry Recruitment Agency in Kolkata, Logistics Industry Placement Agency in Kolkata, Best Logistics Recruitment Agency in Kolkata, Top Logistics Recruitment Agency in Kolkata
Liaise closely with customers and operations to ensure timely updates and planning of delivery schedules.
Receive information on delivery schedules from the customer and coordinate delivery routes accordingly.
Ensure seamless delivery of goods in line with defined service level agreements (SLAs) with the warehouse and consignee.
Supervise and coordinate the receipt, unloading, and ensure adherence to standard operating procedures.
Prepare detailed monthly and annual plans for assigned accounts.
Coordinate regular business reviews with customers and superiors.
Foster strong relationships with customers and execute a comprehensive roll-out plan for new, large, and local major accounts.
Manage contract renewals and updates effectively.
Support the sales team during the presentation and closing process for new accounts.
Manage overall customer relationships, including interacting with top management (Logistics, dispatch, sales, finance, promoters).
Coordinate interactions with regional and local offices of the customer.
Facilitate information flow between major accounts and our company.
Establish and conduct regular monthly/quarterly reviews for each assigned strategic account.
Responsible for developing strategic plans for key clients, including analyzing profit/loss statements and evaluating competition for major client accounts.
Monitor customer service issues, ensuring prompt and complete resolution of client questions/problems.
Utilize all available resources to satisfy customers and delegate support personnel when necessary.
Maintain accurate, up-to-date records of major client and prospect databases.
Functional Area:
Logistics Industry Recruitment Agency in Kolkata, Logistics Industry Placement Agency in Kolkata, Best Logistics Recruitment Agency in Kolkata, Top Logistics Recruitment Agency in Kolkata
💡 Quick Summary
Seeking a career-building opportunity? The Key Accounts Manager-Reputed Logistics Industry-, West Bengal, India-8 LPA-Kajal position is now open for candidates interested in the Admin Executive sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
