Key Accounts Specialist

Localites is seeking a proactive and results-driven Key Account Specialist to build and maintain strong relationships with our clients. As a vital part of our team, you will manage key accounts, ensure client satisfaction, and drive revenue growth by aligning Localites’ offerings with client needs.

Key Responsibilities:

• Account Management: Act as the primary point of contact for assigned key accounts, ensuring a seamless and positive client experience.

• Client Relationship Building: Develop and maintain long-term relationships with clients, understanding their needs and objectives.

• Performance Tracking: Monitor account performance, analyze metrics, and provide regular updates to clients and internal teams.

• Solution Development: Collaborate with clients to identify challenges and propose tailored solutions using Localites hyperlocal platform.

• Negotiation and Renewal: Handle account renewals, upsells, and contract negotiations to meet revenue targets.

• Cross-Functional Collaboration: Work closely with the sales, marketing, and product teams to ensure client success and drive innovation.

• Market Insights: Gather and report insights on local market trends to improve service offerings and strategies.

Qualifications:

• Bachelor’ or Master's degree in Business, Marketing, or a related field.

• 2+ years of experience in account management, sales, or customer success (experience with local businesses is a plus).

• Excellent communication and interpersonal skills.

• Strong problem-solving abilities and attention to detail.

• Familiarity with CRM tools and data analysis.

• A passion for helping local businesses thrive and grow.

What We Offer:

• Opportunity to work in a dynamic, fast-growing company.

• A chance to impact local businesses and communities positively.

• Competitive salary and performance-based incentives.

• Professional development and growth opportunities.

Join us in empowering local businesses through the power of connection and innovation!

To apply, send your resume and a brief cover letter to hello@localites.in.

We look forward to hearing from you!