Job Description
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Lower Manhattan. Diverse, inspiring and vibrant – where art meets architecture in the heart of TriBeCa, Four Seasons Hotel New York Downtown is steps away from the city’s most authentic neighbourhoods. Come and discover a new kind of urban chic with us, whether you choose to rejuvenate in our globally inspired Spa with a heated indoor pool, or dine at CUT by renowned celebrity chef Wolfgang Puck. We look forward to welcoming you.
We are New York’s Luxury Lifestyle Icon.
OUR MISSION:
To inspire meaningful connections…
To curate exceptional experiences…
To deliver passionate service…
…with kindness, care and a commitment to excellence
Our value proposition is to provide our guests with a catalog of experiences for a life well lived, in addition to the Four Seasons service excellence promise.
OUR PURPOSE:
To Enrich the Lives of Employees, Guests and the Community around us
OUR VALUES:
We think differently
We are client obsessed
We have passion
We own it
We truly care about each other
We have integrity
Join Our Team
The Four Seasons Hotel New York Downtown is looking for a Kitchen Assistant Manager to join our team. The Kitchen Assistant Manager plays a vital role in supporting the daily operations of the culinary department through effective administrative coordination, cost control, and interdepartmental communication. This position ensures the smooth functioning of all back-office processes - from payroll and purchasing to compliance and reporting - while maintaining strong alignment with financial and operational standards. The Kitchen Administrator acts as the key liaison between the culinary team, front-of-house, and supporting departments, ensuring seamless execution, accountability, and operational efficiency. FSNYD is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel.
This position reports to the Executive Chef.
Four Seasons Hotel New York Downtown is diverse, inspiring and vibrant. As Kitchen Assistant Manager f, you will be part of a team that prides itself on excellent service, driving inclusion & belonging, working collaboratively, demonstrating mutual respect and having a passion for providing exceptional client experiences. Your role is vital to the success of Four Seasons New York Downtown. You will be able to shape your work environment by contributing to new ideas, offer solutions and find ways to collaborate with all departments being at the heart of the operation. In return you will be provided with the same level of care that we expect to be shared with our employees and all backed by our impressive Employee Value Proposition.
WHO YOU ARE:
You are enthusiastic, optimistic and passionate. You are self-driven and solution oriented. You are invested in your team, you listen, care about their development and celebrate your team’s success. You set expectations and know to ‘inspect what you expect’. You foster inclusion and embrace diversity. You take feedback as an opportunity to help you grow. You work smart, you are organized and have a strategy to achieve your goals. You plan your tasks carefully, you are pro-active and organized ensuring you’re effective. You are client obsessed and create opportunities to connect in meaningful ways, building lasting relationships. You have integrity and your actions match your words.
ESSENTIAL FUNCTIONS :
Administrative & Payroll
Manage bi-weekly payroll submissions for all kitchen colleagues, ensuring accuracy, completeness, and timely approvals.
Track labor reports, scheduling variances, and overtime to support effective cost control.
Attend labor and cost meetings and provide relevant reporting updates .
Maintain accurate employee rosters, contact lists, and all administrative records for the culinary team.
Purchasing & Cost Control
Oversee all food purchasing orders (POs) through BirchStreet, ensuring compliance with approved suppliers and budgeted cost levels.
Reconcile invoices and assist in month-end food cost reporting alongside the Executive Chef and Purchasing team.
Support the Food Buy program by monitoring supplier performance, rebates, and price variances.
Maintain up-to-date product, vendor, and recipe data within BirchStreet, ensuring accuracy in pricing and recipe costing.
Operat i onal Coordination
Serve as a liaison between the Kitchen and Front-of-House teams to ensure smooth communication regarding service flow, pickup charts, and menu updates.
Support the management of allergy control systems, guaranteeing accurate guest allergy data and communication.
Coordinate with the Learning & Development Manager to track and maintain all required training, certifications, and compliance records for kitchen colleagues.
Assist in preparing departmental reports, trainin g calendars, and performance tracking materials .
Financial & Planning Support
Partner with the culinary leadership team to review weekly food cost results and identify key variances.
Ensure that all administrative processes for purchasing, receiving, and inventory are in full compliance with company policies.
Support internal and external audits, maintaining accurate and organized files for all culinary administrative documents.
Qualifications & Skills
Minimum 2-3 years of experience in hospitality administration, purchasing, or culinary operations .
Strong knowledge of BirchStreet, Excel, and financial cost tracking tools preferred.
Excellent organizational and communication skills, with a strong eye for detail and acc uracy .
Proven ability to multitask, prioritize effectively, and collaborate across departments.
Familiarity with food safety protocols and basic culinary terminology preferred .
Professional, discreet, and highly organized, with the ability to manage confidential payroll and personnel data responsibly.
Success Factors
Timely and accurate payroll, purchasing, and cost s ubmissions .
Clear and consistent communication between Culinary, FOH, and Support departments.
Effective control of purchasing and food costs within set financial targets.
Full compliance with training, certification, and food safety requirements.
A proactive, solutions-driven attitude that supports the Executive Chefs vision and the overall success of the culinary team.
KNOWLEDGE AND SKILLS :
Education: College degree preferably culinary arts, or equivalent experience is required.
Experience: Three to five years’ previous experience in a culinary/food & beverage line position, or one to two years in a supervisory or assistant manager position.
Skills and Abilities: Requires ability to operate computer equipment and other food & beverage computer systems.
Requires the ability to operate and utilize culinary production equipment and tools.
Requires reading, writing and oral proficiency in the English language.
No. of employees supervised: 25
Travel required: None
Hours required: Forty hours minimum over a five-day period; scheduled days and times may vary based on need
Salary Expectations- $90,000-$94,000
What to Expect: You Will…
Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence
Learn more about what it is like to work at Four Seasons – visit us:
https://careers.fourseasons.com/us/en/
http://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://twitter.com/fsnydowntown
https://www.facebook.com/FourSeasonsHotelNewYorkDowntown
We look forward to receiving your application
******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
💡 Quick Summary
Seeking a career-building opportunity? The Kitchen Assistant Manager position is now open for candidates interested in the Back Office Jobs sector. This role in New York offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
