Job Description
Company Introduction: T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 36 stores across the country: 14 in BC, 7 in Alberta, 13 in Ontario, and 2 in Quebec. The Company’s continuous expansion is going to bring more new stores in the next couple of years.
The Role: Reporting to the Kitchen Operation Specialist and Store Manager (or his/her delegates), the Kitchen Department Head is responsible for delivering the department daily routine, controlling its profit and loss, providing guidance, supervision to Kitchen Department staff members and training to Kitchen Department service staff members.
Major Responsibilities: Greet customers by providing good customer service with smile, and friendly enthusiasm
Manage department performance and attain departmental goals
Familiar with product ordering , its process and execution
Follow company’s pricing principle and work closely with the pricing strategies of the Merchandising Department
Manage and supervise daily department operations and staff performance
Provide coaching, on-the-job training, shadowing, guidance and supervision to department staff
Provide guidance and supervision to Kitchen Assistants, ensure fair distribution of work and that daily checklists are strictly executed
Promote teamwork and create an inclusive working environment
Lead by example by performing all hands on duties required in the Kitchen Department
Maximize customers’ satisfaction, build rapport with our customers by providing good smile, eye contact and attention to them; handle customers’ complaints, if any
Conduct quality and inventory control, responsible for the cleanliness, hygiene, equipment and tools maintenance follow up and workplace safety of the department
Manage product quality, food safety, freshness and ensure FIFO is strictly practiced within the department
Maintain and update UPC pricing, verify and ensure product labeling is properly done
Ensure (BBQ, Hot Foods, Dim Sum, Sushi and/or others) are properly packaged and displayed
Perform any other duties as assigned by the supervisor
Knowledge, Skills and Ability Requirements: Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays
Have a good understanding of tools & equipment relevant to the job and know how to interpret merchandise labels
Possess great interpersonal and customer service skills
Good people management skills and ability to train staff
Good organization and problem-solving skills
Possess knowledge of workplace health & safety
Relevant experience and knowledge of Kitchen products, display, promotion and packaging techniques preferred
Possess 5 years and/or above relevant experience, with at least 3 years of supervisory experience preferred
Possess good computer skills in MS Office
This is an active job posting for a currently vacant position. We are recruiting to fill this role as part of our ongoing operational needs.
The Role: Reporting to the Kitchen Operation Specialist and Store Manager (or his/her delegates), the Kitchen Department Head is responsible for delivering the department daily routine, controlling its profit and loss, providing guidance, supervision to Kitchen Department staff members and training to Kitchen Department service staff members.
Major Responsibilities: Greet customers by providing good customer service with smile, and friendly enthusiasm
Manage department performance and attain departmental goals
Familiar with product ordering , its process and execution
Follow company’s pricing principle and work closely with the pricing strategies of the Merchandising Department
Manage and supervise daily department operations and staff performance
Provide coaching, on-the-job training, shadowing, guidance and supervision to department staff
Provide guidance and supervision to Kitchen Assistants, ensure fair distribution of work and that daily checklists are strictly executed
Promote teamwork and create an inclusive working environment
Lead by example by performing all hands on duties required in the Kitchen Department
Maximize customers’ satisfaction, build rapport with our customers by providing good smile, eye contact and attention to them; handle customers’ complaints, if any
Conduct quality and inventory control, responsible for the cleanliness, hygiene, equipment and tools maintenance follow up and workplace safety of the department
Manage product quality, food safety, freshness and ensure FIFO is strictly practiced within the department
Maintain and update UPC pricing, verify and ensure product labeling is properly done
Ensure (BBQ, Hot Foods, Dim Sum, Sushi and/or others) are properly packaged and displayed
Perform any other duties as assigned by the supervisor
Knowledge, Skills and Ability Requirements: Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays
Have a good understanding of tools & equipment relevant to the job and know how to interpret merchandise labels
Possess great interpersonal and customer service skills
Good people management skills and ability to train staff
Good organization and problem-solving skills
Possess knowledge of workplace health & safety
Relevant experience and knowledge of Kitchen products, display, promotion and packaging techniques preferred
Possess 5 years and/or above relevant experience, with at least 3 years of supervisory experience preferred
Possess good computer skills in MS Office
This is an active job posting for a currently vacant position. We are recruiting to fill this role as part of our ongoing operational needs.
💡 Quick Summary
Seeking a career-building opportunity? The Kitchen Department Head Trainee position is now open for candidates interested in the Health Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
