Job Description
Permanent Part-time 22-38 hours week Monday-Friday
Generous employee benefits & discounts on RACV products & resorts
Join a trusted Australian brand & Victoria’s largest member-based organisation
Great things start here
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
Are you looking for a pivotal administration role at the heart of a dynamic hotel kitchen? An exciting opportunity has arisen for a Kitchen, Food & Beverage Administrator, to provide essential administrative and operational support to the Executive Chef and the wider kitchen team. As a people-focused administrator, this key role ensures clear, accurate and timely communication across departments, while supporting staff and guests with food & beverage‑related information and processes.
This could be just the right role for you?
In a fast paced hotel environment, the Kitchen, Food & Beverage Administrator is central to ensuring smooth day‑to‑day operations, clear cross‑department communication, effective workforce coordination and strong compliance with safety, training and operational standards. Based in the busy & central production kitchen office, along our chefs & stewarding team and reporting to the Executive Chef, your key responsibilities will include:
Provide administrative support, including documentation management, ordering, auditing, recipe card updates, SOPs and database maintenance
Process invoices, month‑end accruals and reconcile Food & Beverage promotional and band promotion accounts
Support workforce planning by managing inductions, employment lifecycle tasks, manning levels, uniforms, lockers and assisting with outlet rostering in Kronos
Coordinate new starters by working closely with People, Culture & Safety to ensure first‑day readiness and ongoing support
Manage vendor onboarding, stationery ordering, WHS entries and maintenance requests
Coordinate work experience students and chef apprentices, including TAFE training enrolments
Promote a safe workplace by supporting health and safety initiatives, incident investigations and return‑to‑work programs
What you’ll need to be successful
Demonstrated administration experience, ideally within a hospitality, hotel or a similar environment
Proficient and confident in MS Office applications, and system capability using rostering (UKG), HR (SAP), finance (SAP),PMS (Opera) and HSW (Donsafe) systems
Confident communicator with the ability to liaise across multiple departments and stakeholder groups
Excellent organisational skills and attention to detail
Efficiently manage multiple priorities and deadlines
A collaborative approach with a genuine interest in supporting people and team development
Available to work Monday, Wednesday & Thursday 7.6 hr shift between 8am-5pm, with capacity to work Tuesday & Friday when business demands require
We are Offering
Permanent Part-time Monday-Friday 22.5-38 hours week, avg. 3-4 days
$30.13 p/hr + 12% super
Generous employee discounts and benefits at RACV resorts, health & wellbeing, roadside, insurance, paid volunteer day, corporate partner offers, EAP + more
Employee of the month awards & recognition programs + healthy team culture
Opportunities for training and development
Complimentary parking onsite
The RACV difference
Be part of a team who cares. Back your ambition and find a new career with RACV.
Application process
You can learn more about the RACV at careers.racv.com.au
Applicants will be required to complete an initial 20-minute AI online chat interview.
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis -Corporate and whether any reasonable adjustments may be required.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Submit your CV via the link.
Generous employee benefits & discounts on RACV products & resorts
Join a trusted Australian brand & Victoria’s largest member-based organisation
Great things start here
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
Are you looking for a pivotal administration role at the heart of a dynamic hotel kitchen? An exciting opportunity has arisen for a Kitchen, Food & Beverage Administrator, to provide essential administrative and operational support to the Executive Chef and the wider kitchen team. As a people-focused administrator, this key role ensures clear, accurate and timely communication across departments, while supporting staff and guests with food & beverage‑related information and processes.
This could be just the right role for you?
In a fast paced hotel environment, the Kitchen, Food & Beverage Administrator is central to ensuring smooth day‑to‑day operations, clear cross‑department communication, effective workforce coordination and strong compliance with safety, training and operational standards. Based in the busy & central production kitchen office, along our chefs & stewarding team and reporting to the Executive Chef, your key responsibilities will include:
Provide administrative support, including documentation management, ordering, auditing, recipe card updates, SOPs and database maintenance
Process invoices, month‑end accruals and reconcile Food & Beverage promotional and band promotion accounts
Support workforce planning by managing inductions, employment lifecycle tasks, manning levels, uniforms, lockers and assisting with outlet rostering in Kronos
Coordinate new starters by working closely with People, Culture & Safety to ensure first‑day readiness and ongoing support
Manage vendor onboarding, stationery ordering, WHS entries and maintenance requests
Coordinate work experience students and chef apprentices, including TAFE training enrolments
Promote a safe workplace by supporting health and safety initiatives, incident investigations and return‑to‑work programs
What you’ll need to be successful
Demonstrated administration experience, ideally within a hospitality, hotel or a similar environment
Proficient and confident in MS Office applications, and system capability using rostering (UKG), HR (SAP), finance (SAP),PMS (Opera) and HSW (Donsafe) systems
Confident communicator with the ability to liaise across multiple departments and stakeholder groups
Excellent organisational skills and attention to detail
Efficiently manage multiple priorities and deadlines
A collaborative approach with a genuine interest in supporting people and team development
Available to work Monday, Wednesday & Thursday 7.6 hr shift between 8am-5pm, with capacity to work Tuesday & Friday when business demands require
We are Offering
Permanent Part-time Monday-Friday 22.5-38 hours week, avg. 3-4 days
$30.13 p/hr + 12% super
Generous employee discounts and benefits at RACV resorts, health & wellbeing, roadside, insurance, paid volunteer day, corporate partner offers, EAP + more
Employee of the month awards & recognition programs + healthy team culture
Opportunities for training and development
Complimentary parking onsite
The RACV difference
Be part of a team who cares. Back your ambition and find a new career with RACV.
Application process
You can learn more about the RACV at careers.racv.com.au
Applicants will be required to complete an initial 20-minute AI online chat interview.
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis -Corporate and whether any reasonable adjustments may be required.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Submit your CV via the link.
💡 Quick Summary
Seeking a career-building opportunity? The Kitchen, Food & Beverage Administrator position is now open for candidates interested in the Back Office Jobs sector. This role in Gold Coast offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
