Job Description
Knowledge Management Officer
Job #: req21+78 Organization: IFC Sector: Knowledge Management Grade: GF Term Duration: 3 years 0 months Recruitment Type: Local Recruitment Location: Chennai,India Required Language(s): English Preferred Language(s): Closing Date: 4/12/2026 (MM/DD/YYYY) at 11:5+pm UTC
Description
IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2026, IFC committed a record $32.8 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of global compounding crises. For more information, visit www.ifc.org. Strategic Initiatives, Analytics & Knowledge Management unit (CSIAK) was established to enhance IFC’s knowledge and change management capabilities in support of IFC’s strategic objectives and growth ambitions, and to further strengthen our corporate analytics and reporting. The team is working closely with all functions within Corporate Support VPU and with others across the institution and plays a key role in enhancing IFC’s agility and efficiency, identifying roadblocks to the advancement of corporate priorities, and developing and implementing solutions to address them.
CSIAK is looking for a high-performing Knowledge Management Officer to support, primarily, its knowledge technology and content management programs. The Knowledge Management Officer will work as part of a wider team and may also be required to support other CSIAK activities. The selected candidate will report to a senior team member of CSIAK.
Roles and Responsibilities
The Knowledge Management Officer, team lead, will oversee all content management and data analytics activities performed in the Chennai office. The role requires experience in content inventorying and assessment, content analytics and reporting, and metadata and taxonomy management. This position also requires expertise in data science and the ability to step in on any or all tasks when the team is under a deadline. The selected candidate will perform several functions related to the department’s content and data analytic activities, including but not limited to the following:
Content/Information Management • Conduct content inventory of external websites and intranet sites on various platforms, with additional audit and analysis (content age, number of files, metrics, etc.) • Assist in content categorization and tagging • Review current content and validate/update metadata for optimal search and findability • Develop resources (manuals, tip sheets, etc.) to support and promote content management best practices, including training sessions. • Oversee the IFC Content Management Helpdesk, stepping in to provide specific guidance to IFC site admins and hub leads on updating and maintaining their intranet sites • Provide monthly /quarterly/yearly metric reports on the usage of key information and knowledge portals
Data Analytics and Management • Leverage artificial intelligence, machine learning, and text analytics to ideate, develop and implement data analytics-based solutions for IFC operations • Validate, test, and provide quality assurance for technical solutions and fixes
Team Lead • Ensure management of tasks for content/information and data management team • Collaborate with the local team and CSIAK to ensure deliverables are met • Provide quality check of work completed by the team • Summarize and present the team’s work to both external and internal audiences • Facilitate onboarding and training of new staff • Provide administrative duties for the team (e.g., leave requests)
Selection Criteria
• A master’s degree with a minimum of 5 years of relevant experience in library and information science, computer science, information technology/systems, knowledge management, information management, or other related field • Proficiency with data analytics, knowledge management and/or content management • Project management experience required • Ability to work independently or with minimal supervision • Detailed and solid understanding of information, content, and data management • High degree of motivation, initiative, and reliability • Ability to read, summarize, communicate, and categorize complex materials clearly in English • Editing skills, with a superior understanding of (American) English grammar and punctuation • Understanding and knowledge of international economics, financing, and development • Experience with modeling techniques to analyze highly structured (time series, cross-section, panel data) and highly unstructured data (text data from documents, websites, and social media) • Must be proficient in Adobe Analytics, all Microsoft Office products, SharePoint Online, and expert skills in Excel, Python, and data visualization platforms • Experience with using MeaningCloud software preferred • Ability to analyze data and articulate findings • Excellent organizational skills, proven ability to perform multiple tasks, prioritize deliverables and work under pressure and tight deadlines with accuracy and professionalism • Excellent interpersonal skills with a proven ability to work in a team environment, as well as under minimum supervision
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, ****** orientation, or disability.
Learn more about working at the World Bank and IFC , including our values and inspiring stories
Job #: req21+78 Organization: IFC Sector: Knowledge Management Grade: GF Term Duration: 3 years 0 months Recruitment Type: Local Recruitment Location: Chennai,India Required Language(s): English Preferred Language(s): Closing Date: 4/12/2026 (MM/DD/YYYY) at 11:5+pm UTC
Description
IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2026, IFC committed a record $32.8 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of global compounding crises. For more information, visit www.ifc.org. Strategic Initiatives, Analytics & Knowledge Management unit (CSIAK) was established to enhance IFC’s knowledge and change management capabilities in support of IFC’s strategic objectives and growth ambitions, and to further strengthen our corporate analytics and reporting. The team is working closely with all functions within Corporate Support VPU and with others across the institution and plays a key role in enhancing IFC’s agility and efficiency, identifying roadblocks to the advancement of corporate priorities, and developing and implementing solutions to address them.
CSIAK is looking for a high-performing Knowledge Management Officer to support, primarily, its knowledge technology and content management programs. The Knowledge Management Officer will work as part of a wider team and may also be required to support other CSIAK activities. The selected candidate will report to a senior team member of CSIAK.
Roles and Responsibilities
The Knowledge Management Officer, team lead, will oversee all content management and data analytics activities performed in the Chennai office. The role requires experience in content inventorying and assessment, content analytics and reporting, and metadata and taxonomy management. This position also requires expertise in data science and the ability to step in on any or all tasks when the team is under a deadline. The selected candidate will perform several functions related to the department’s content and data analytic activities, including but not limited to the following:
Content/Information Management • Conduct content inventory of external websites and intranet sites on various platforms, with additional audit and analysis (content age, number of files, metrics, etc.) • Assist in content categorization and tagging • Review current content and validate/update metadata for optimal search and findability • Develop resources (manuals, tip sheets, etc.) to support and promote content management best practices, including training sessions. • Oversee the IFC Content Management Helpdesk, stepping in to provide specific guidance to IFC site admins and hub leads on updating and maintaining their intranet sites • Provide monthly /quarterly/yearly metric reports on the usage of key information and knowledge portals
Data Analytics and Management • Leverage artificial intelligence, machine learning, and text analytics to ideate, develop and implement data analytics-based solutions for IFC operations • Validate, test, and provide quality assurance for technical solutions and fixes
Team Lead • Ensure management of tasks for content/information and data management team • Collaborate with the local team and CSIAK to ensure deliverables are met • Provide quality check of work completed by the team • Summarize and present the team’s work to both external and internal audiences • Facilitate onboarding and training of new staff • Provide administrative duties for the team (e.g., leave requests)
Selection Criteria
• A master’s degree with a minimum of 5 years of relevant experience in library and information science, computer science, information technology/systems, knowledge management, information management, or other related field • Proficiency with data analytics, knowledge management and/or content management • Project management experience required • Ability to work independently or with minimal supervision • Detailed and solid understanding of information, content, and data management • High degree of motivation, initiative, and reliability • Ability to read, summarize, communicate, and categorize complex materials clearly in English • Editing skills, with a superior understanding of (American) English grammar and punctuation • Understanding and knowledge of international economics, financing, and development • Experience with modeling techniques to analyze highly structured (time series, cross-section, panel data) and highly unstructured data (text data from documents, websites, and social media) • Must be proficient in Adobe Analytics, all Microsoft Office products, SharePoint Online, and expert skills in Excel, Python, and data visualization platforms • Experience with using MeaningCloud software preferred • Ability to analyze data and articulate findings • Excellent organizational skills, proven ability to perform multiple tasks, prioritize deliverables and work under pressure and tight deadlines with accuracy and professionalism • Excellent interpersonal skills with a proven ability to work in a team environment, as well as under minimum supervision
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, ****** orientation, or disability.
Learn more about working at the World Bank and IFC , including our values and inspiring stories
💡 Quick Summary
Seeking a career-building opportunity? The Knowledge Management Officer position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
